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At MHM, we turn insight into real-world impact.
As a global leader in audience and visitor strategy, we work with purpose-driven organisations across the cultural, heritage, charity, and attractions sectors. Our mission is to help these organisations understand their audiences and connect with them in ways that truly matter—socially, culturally and environmentally. With over 25 years of experience, we empower our clients with deep data and sharp strategy to drive meaningful change.
At MHM, we value flexibility, as we know it allows our people to thrive and do their best work. Our expert team are solution-focused, driven by curiosity, and passionate about making a difference. We believe in collaboration, creativity and a dynamic environment where fresh perspectives spark innovation.
If you’re driven by the desire to help organisations that do good, do it better—empowering them to create real-world change—we invite you to join us and be part of our next chapter.
About you and the role
As a Research Assistant you'll work collaboratively as part of multiple project teams to deliver actionable insights to our clients. Here’s a snapshot of what you’ll do:
Project delivery
- Help to coordinate consultancy and insight projects, working with colleagues to deliver transformative work on time and on budget.
- Help to design approaches, including qualitative and quantitative research tools to solve client problems.
- Support the delivery of primary quantitative and qualitative research, including helping to run qualitative research (groups, interviews, events).
- Collaborate with colleagues and clients to analyse findings and develop insights, strategies and actions.
- Help to produce client deliverables (decks, workshops, reports), communicating compelling stories in ways that inspire change.
Growing relationships
- Work with colleagues to scope and cost potential new work, including preparing proposals and pitches.
- Nurture relationships with key clients, during and between projects.
Your skills
You'll be the right person for this job if:
- You want to work with organisations to make change, by helping clients understand their audiences better.
- You’re a natural collaborator, and can work to deadlines with other people.
- You're passionate about solving problems, no matter if they're big or small; and are tenacious in getting things done
- You have great communication skills (verbal and written), and are able to engage various audiences with complex issues, while maintaining attention to detail.
- You are great at managing expectations, and soliciting and acting on client feedback
- You are able to analyse qualitative and quantitative data, identifying the salient issues
- You’re interested in working in a busy, commercial environment with lots of different things to do.
- Language skills, particularly Arabic (Saudi) or Swedish, are desirable.
You will be working with our clients in the UK and internationally, including in Saudi Arabia, Sweden, Australia and the USA. To do this, we may ask that you work in other UK locations or overseas from time to time, by arrangement.
What we offer
You'll benefit from
- 25 days annual leave plus bank holidays
- Flexible working policy including options for remote working
- Free /discounted access to cultural venues
- Climate Perks employer
- Regular company days and staff socials
- Robust induction programme, 10 dedicated training days per year, peer support sessions and access to external training.
- Uncapped profit related bonus scheme
- Annual Pay review
- Salary Exchange scheme for pension contributions.
How to apply
To Apply for the role of Research Assistant please submit a CV and cover letter by clicking the link.
Your cover letter should respond to the points detailed in the ‘your skills’ section above and detail how your experience qualifies you for this role. Please use examples from your own experience to illustrate your suitability.
We know it might be tempting to use an AI programme to complete your application, but AI programmes are limited as they can’t tell us about what makes YOU a great fit for MHM. When assessing applications, generic text generated solely using an AI tool is unlikely to be what we are looking for.
If your application is successful you will be invited to a telephone interview on the 25th February. Full details about the telephone interview will be provided. Following the telephone interview there is a further in-person interview.
We are an equal opportunities employer
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
