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At Munich Re Specialty Group (MRSG), individuality and intellectual curiosity is a key driver for our success and innovation. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge.
We know there is always more work to be done, but we’re committed to building a strong and inclusive culture where everyone is welcomed and valued for their “own expression of self-identity".
About us
MRSG is part of the Munich RE group. We are known for our dedication to excellence and quality of service provision across both primary and reinsurance.
As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Hong Kong, Singapore, Labuan and Dubai. We are also represented in Lloyd’s China.
Our group of companies provide solutions covering Casualty, Marine & Cargo, Energy & Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht. Our purpose is to inspire our clients and people with the confidence and freedom to explore, create and build – to enable people and businesses to thrive.
The role
We are looking to employ a Claims Insight Analyst to be based in London and to work with us on a Full-Time basis. If you’d like to work within an high performing, dynamic and collaborative team atmosphere where you can make difference, we’d love to hear from you.
- Assimilation, insights review and reporting of Claims KPIs across the Group
- Creation and timely submission of monthly and quarterly reports across the Group
- Assimilation, insights review and reporting of Claims Data as required across the Group
- Upkeep and submission of Regulatory returns
- Assist in business change and continuous improvement
- Assist with Vendor management and Vendor data insight and oversight
- Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
- Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCom and Board for Conduct Risk.
- Lead the creation and Submission of any required Monthly/ad hoc Board Papers..
- Lead the review of available data that can enrich and progress the claims handling process.
- You are required to comply with the PRA and FCA conduct rules
What we are looking for
You to take a proactive approach to the management of claims and to provide a quality claims service, which pays valid claims promptly and sets reserves at expected ultimate cost, effectively, efficiently, consistently, accurately and in a timely manner, whilst taking account of applicable regulatory requirements.
Key skills & experience
- ACII qualification/ progressing towards ACII qualification or relevant experience. Sound business knowledge and understanding of:
- Underlying principles of insurance practice
- Generic legal principles
- FCA rules and regulations
- Lloyd’s regulations
- Demonstrate clear understanding of all company specific procedures that relate to own role
- Demonstrate clear understanding of the roles of colleagues and their relationships to the structure and business plans of the organisation
- Demonstrate willingness to continue to develop knowledge through formal and informal learning, both internally and externally to the organisation
- Identify, where relevant, any potential risks facing the business and the controls that are in place to mitigate them. Report all significant changes in these risks, or the effectiveness of controls, to your line manager in a timely manner.
Qualifications
- University Degree and/or relevant professional qualification
Your career with us
At MRSG, you’ll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance, on top of the standard features that include a non-contributory pension, private medical care, life assurance and more!
Diversity & inclusion
Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.
Working together, we are an employer of choice by building the workforce for today and the future. We make it happen. Together
