Applications for this job are now closed
Our 18-month programmes are made up of three, six-month placements and this is a great opportunity to join a team that build digital products that create strategic value in a fast and agile manner. In addition to creating digital products, the team is a talent incubator that will disseminate digital capabilities and culture within the ESO.
The role of a UI/UX designer is to analyse and propose innovative UX / user journeys for our digital products that create value for our customers. This role would suit Graduates who have a natural gift for empathy and enjoy user research, creating personas and gathering product feedback. It’s all about understanding the user’s needs and putting them first.
Key tasks and areas of work include strategy and research, such as contributing to in-depth trend analysis and identify insights from customer research and market analysis, and collaborative design and development which includes facilitating ideation sessions and support workshop preparation as well as immersion sessions with multi-disciplinary
About you
If you’re a Graduate who has a natural gift for empathy and enjoys user research, creating personas and gathering product feedback, and you know that it’s all about understanding the user’s needs and putting them first, this could be the role for you!
You’ll have a minimum 2.1 Degree classification in either Design, Business, Psychology, Strategy or Marketing.
Our Graduate Programme offers you the opportunity to develop the capabilities you will need to take up a role in our team. You have strong interpersonal and teaming skills, empathy, and willingness to work in interdisciplinary teams, and a positive attitude and an intrinsic motivation to deliver the highest quality work supported by user data and evidence.
Knowledge and experience in ethnographic research, usability testing, digital products design, future visioning is advantageous. You’ll have a portfolio of work demonstrating strong human-centered design capabilities across a diverse range of projects and good understanding of business models and economics.
You have experience with qualitative and quantitative user research software platforms such as Usertesting, Userzoom or Optimal workshop. Copywriting, branding or visual implementation skills are a plus.
What Youll Get
As a first step to your career in the energy industry, our Graduate Programmes are like no other! You’ll gain an insight into how we work at the ESO, understand what a career with us can offer, and receive some great rewards and benefits:
- £2,000 bonus, once joined and started on programme
- 25 days holiday
- £2,400 payment on successful completion of the programme
- Up to £200 per month accommodation allowance as you move around the business, and additional annual leave for when you move between placements plus assistance with moving personal belongings
- Cost of living allowance (inner London, Metropolitan and Outer Metropolitan areas)
- Other benefits include pension and share-option schemes, Flexible Benefits, close mentorship and regular feedback, accreditation by the IMechE, IGEM and IET, and volunteering opportunities.
The ESO is committed to the personal development of our staff. Joining us, you’ll be supported as you develop a wide range of leadership, business, and technical skills through structured training and on the-job experience. You’ll work closely with your line manager to establish and navigate through a Personal Development Plan that is tailored to your needs.
About Us
As Great Britain’s electricity system operator (ESO), we sit at the heart of the electricity system, using our outstanding engineering and commercial expertise to balance electricity supply and demand. Ultimately, we keep the electricity flowing directly to where it’s needed, second by second.
Becoming the Energy Future System Operator
As you may have seen the Government and Ofgem have asked the ESO to take on new roles and responsibilities to help deliver net-zero.
Becoming the Energy Future System Operator is a critical step to help deliver a reliable and clean energy transition for all. The ESO, including all of its existing roles, will be at the heart of the new Future System Operator, taking on additional roles with a whole energy system mindset to drive progress towards net zero while maintaining energy security and minimising costs for consumers.
The new organisation will be set up as a public corporation with operational independence from government – bringing parties together to support optimised decision making and action. As now, it will be licenced and regulated by Ofgem but funded by consumers through price control agreements. It is anticipated that the new organisation will be up and running by or in 2024.
Our values and principles
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments that you require.
Further Information
The closing date for this role is 13th November 2022, however, we encourage you to apply as early as possible to ensure you obtain the place you want in the application process.
Assessment centres will be held from 5th December.
The role will be flexible / hybrid working, based in Wokingham. There will be some travel covering multiple locations to engage with ESO IS delivery teams.
At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
