Graduate IT UI/ UX Warwick 2023

Joining a Graduate Programme at National Grid gives you the opportunity to bring fresh thinking, new perspectives, and enthusiasm to the company. You’ll have real responsibility and an opportunity to make an impact from day one.

Our 18-month programmes are made up of three, six-month placements and this is a great opportunity to join a team that build digital products that create strategic value in a fast and agile manner. In addition to creating digital products, the team is a talent incubator that will disseminate digital capabilities and culture within National Grid.

The role of a UI/UX designer is to analyse and propose innovative UX / user journeys for our digital products that create value for our customers. This role would suit Graduates who have a natural gift for empathy and enjoy user research, creating personas and gathering product feedback. It’s all about understanding the user’s needs and putting them first.

This role is based at Warwick with flexible, hybrid working

Key tasks

Areas of work

• Strategy and research:
• Contribute to in-depth trend analysis and identify insights from customer research and market analysis.
• Develop ethnographic research and gain an empathic understanding of the problems and frictions we are trying to solve.
• Analyse your observations and synthesise them to define the core problems and bring the research to life through personas, customer journeys, insight-opportunity frameworks, system maps, user stories, scenarios, infographics, and service models.
• Liaise regularly with clients to ensure that designs meet their requirements and core business objectives.

Collaborative design and development

• Facilitate ideation sessions and support workshop preparation as well as immersion sessions with multi-disciplinary teams
• Collaborate with team and stakeholders to explore solutions and develop conceptual designs to test and refine with users both internally and externally.
• Converge innovative ideas to a set of digital and physical products or services in cooperation with fellow Designers, Venture Architects, Product Managers and Software Engineers.
• Collaborate with multi-disciplinary teams to ensure that product development and delivery is consistent with consumer insight and strategy.

About you

If you’re a Graduate who has a natural gift for empathy and enjoys user research, creating personas and gathering product feedback, and you know that it’s all about understanding the user’s needs and putting them first, this could be the role for you!

You’ll have a minimum 2.1 Degree classification in either Design, Business, Psychology, Strategy or Marketing.

Our Graduate Programme offers you the opportunity to develop the capabilities you will need to take up a role in our team. You have strong interpersonal and teaming skills, empathy, and willingness to work in interdisciplinary teams, and a positive attitude and an intrinsic motivation to deliver the highest quality work supported by user data and evidence

Knowledge and experience in ethnographic research, usability testing, digital products design, future visioning is advantageous. You’ll have a portfolio of work demonstrating strong human-centered design capabilities across a diverse range of projects and good understanding of business models and economics.

You have experience with qualitative and quantitative user research software platforms such as Usertesting, Userzoom or Optimal workshop. Copywriting, branding or visual implementation skills are a plus.

What youll get

We are proud to offer a starting salary of £30,278 (Bachelors) or £31,379 (Masters).

As a first step to your career in the energy industry, our Graduate Programmes are like no other! You’ll gain an insight into how we work at National Grid, understand what a career with us can offer, and receive some great rewards and benefits:

• £2,000 bonus, once joined and started on programme
• 25 days holiday
• £2,400 payment on successful completion of the programme
• Up to £200 per month accommodation allowance as you move around the business, and additional annual leave for when you move between placements plus assistance with moving personal belongings
• Cost of living allowance (inner London, Metropolitan and Outer Metropolitan areas)
• Other benefits include pension and share-option schemes, Flexible Benefits, close mentorship with regular feedback and volunteering opportunities.

National Grid is committed to the personal development of our staff. Joining us, you’ll be supported as you develop a wide range of leadership, business, and technical skills through structured training and on the-job experience. You’ll work closely with your line manager to establish and navigate through a Personal Development Plan that is tailored to your needs.

About us

National Grid is at the heart of the energy future, and our people are at the heart of National Grid. We’re 30,000 colleagues strong.  In the UK, National Grid don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt.

The world of energy is changing beyond recognition as we focus on building a cleaner, greener future. Working at National Grid, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come.

Our values and principles

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments that you require.

Further information

The closing date for this role is 13th November 2022, however, we encourage you to apply as early as possible to ensure you obtain the place you want in the application process.

Assessment centres will be held from 5th December.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.