Junior Telecoms Technician 2024

We are looking for a Junior Telecoms Technician to join our accomplished Telecoms team here at Netmatters as we embark on many new projects and challenges as the department goes through continued growth.

About you

• 1 years previous IT/Telecoms experience.

A Junior Telecoms Engineer should demonstrate a strong work ethic, passion to develop their career and good customer service skills. You will be called upon to assist our experts in on-site installations, as well as assisting Netmatters customers through telephone support.

Applicants must be able to demonstrate the skills required to flourish into a specialist within the vast Telecoms and Networking industry. As a department, we specialise in Telecoms and network architecture. As part of your career progression training courses will be made available to the Junior Telecoms Engineer to ensure you can continue to learn and challenge yourself.

Some specifics of the role

• A strong passion for Telecoms or Networking.
• Strong work ethic towards learning new skills.
• Able to work independently and in a team.
• Proactive attitude and aptitude to learn
• Exceptional customer service skills
• Confident with customers.
• Available for full-time training.

This position can offer an immediate start after a successful application and interview process.

All applicants must have the Right to Work in the UK and have a full UK driving license.

Desired skills

• Supporting small and medium business Telecoms networks and systems.
• Assist in the implementation of business-grade telecoms system both on-site and remotely
• Administration of IP Phone systems (via web-based interface).
• Assisting customers with broadband and leased line installs
• Working with a diverse client base in different industry sectors
• Taking on technical responsibilities helping to shape and develop clients' long-term Telecoms and Network Strategies.
• Expose to different and new technologies tailored to clients' specific needs and requirements.
• Opportunity to specialize in specific industry sectors helping to shape and develop the platform.

Hours: 40 hours per week, Monday – Friday

All applicants must have the Right to Work in the UK.

What we offer 

• A competitive of £25000-£28000 Salary with frequent salary reviews to ensure you are rewarded properly. 
• Parking available for all staff at all locations. 
• Recognition for exceptional performance through monthly Notable awards with monthly prizes awarded to the ‘Notable of Notables'.
• End of year awards ceremony where winners receive recognition and a well-earned prize including vouchers and perhaps your favourite beverage.
• Real advancement opportunities for any technical or managerial aspirations you may have.  
• The opportunity to be a part of something great and thoroughly enjoyable. 
• A collaborative environment that is both challenging and supportive.  
• A structured workflow to promote mental health that allows you to focus on the task at hand while also allowing you to leave work at work when you’ve finished for the day.  
• Short-term sick pay. 
• Long-term Illness protection (Income Protection). 
• Enhanced Maternity and Paternity Packages. 
• Parental Returners Programme. 
• Flexible profit share for all staff.  
• We strive to make sure all our staff have a good work/life balance so all flexible working requests will be considered. 
• 33 days holiday (including bank holidays) rising to 35 days in recognition of long service. 
• The option to buy and sell holiday.
• A blend of office and home working
• Inhouse gym and showers 24/7. 
• Vitality private health insurance to ensure the best physical and mental well-being of all employees. 
• Electric car scheme available after 12 months of service. 
• Free flu jabs every year. 
• Free fruit for all to help with your 5 a day. 
• Access to Perkbox with free phone insurance, breakdown cover and other great deals.  
• Interest free 12-month loans to support you when there are unexpected expenses. 
• A comprehensive program of funded events so you can choose to get involved beyond your working day, football, BBQs, running, cycling, nights out and so much more. 
• Lunch and Learn Sessions – staff or guest speakers deliver learning sessions on varied topics with lunch provided by us.  
• Recognition of life events so we celebrate with you. 
• Have your say through multiple feedback routes, allowing you to actively shape the Netmatters of the future. 
• Comprehensive development plans to promote personal development whatever your aspirations.  
• Open plan offices with break out areas including gaming setups for lunchtime competitions. 
• Outside seating area with BBQ’s. 

About Our Values 

Netmatters is dedicated to the welfare and development of all our team members. We want everyone to enjoy a good work life balance and we go above and beyond to ensure this happens. Health and wellbeing are a high priority for us.

Team is at the core of our “Values” and we strive to deliver a positive end-to-end experience for all including clients and suppliers.

As an ambitious company, we are continuing to grow, bringing both new challenges and opportunities and keeping things interesting.

Being a conscientious company, we take our responsibilities to the wider community very seriously. We contribute to charities and organize fun sponsored events so all team members can get involved. After years of work, we have achieved carbon neutrality and are now working to take this further.