Applications for this job are now closed
We are a leading provider of General Insurance and Financial Services. From our strong farming roots, we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth, and committed to the rural communities we’ve grown from.
Our ethos - of trust, respect, and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation.
Our Award-Winning Graduate Schemes are an investment in you and your career. You'll gain a rewarding balance of on and off the job learning and hands-on experience, through a structured and insightful training programme; and we'll sponsor you to complete a number of professional qualifications too, helping you sharpen up the skills you need to progress in your chosen career path.
The three-year graduate programmes are designed to actively help you develop and give you everything you need to shape a rewarding career. You'll be supported at every step of your journey, with a dedicated buddy and mentor on hand to guide you, as well as a great network of current and previous graduates.
And it’s not all work. We actively encourage our graduates to participate in extra curricula activities aligned to our Environmental, Social, Governance framework, be that volunteering, participating, and organising charity and social events, and representing the organisation at external events, to name but a few.
Role Description
Our 3-year Customer Service trainee scheme recruits for our Head office site based in Stratford upon Avon working within the Customer Services Division.
During the scheme you will have a have a series of placements across the division at our Head Office site and you will also experience up to 12 months in one of our regional offices (Bristol or York).
You will experience a variety of roles in areas including Claims, Underwriting and Customer Service Operations gaining a real understanding of the structure of the business and the division as well as an insight into how to manage relationships effectively to bring about the right solutions for customers.
Your Learning and Development
Our scheme offers opportunities to:
- Be involved with delivering projects and change initiatives that enable real business benefit.
- Develop your leadership, judgement, and decision-making skills.
- Support you in obtaining relevant professional qualifications such as the CII Certificate in Insurance, and PRINCE2 Practitioner (Project Management qualification).
Who You Are
We are looking for talented Graduates who:
- Possess strong verbal and written communication skills
- Are great at building rapport and delivering exceptional service
- Are self-motivated and able to work within tight deadlines
- Work effectively both in teams and individually
- Are keen to develop, learn new skills and challenge themselves to be the best they can be
- Have a positive attitude and plenty of ambition and drive to add value
- Are innovative and advocate change
- Have good analytical/ problem solving skills
Qualifications
You will have a strong academic record and will have obtained or be predicted to obtain a 2:2 degree or above.
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged
