As a Technical Sales Engineer within the UK Aftermarket Operations Repair Group, you will serve as the vital link between our repair operations and our customers. This dynamic role involves managing client relationships, coordinating multi-equipment repair projects, preparing detailed quotations, tracking job progress, and troubleshooting technical challenges. You will engage directly with clients, both within the UK and internationally, to uphold NOV’s standard of excellence and reinforce our reputation as the preferred partner for repair services.
About the company
NOV (National Oilwell Varco) is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production operations.
At our Montrose facility, we specialize in delivering high-quality repair and aftermarket services that uphold our commitment to innovation, customer satisfaction, and operational excellence.
What we offer
- Opportunity to work in a global organization with a strong industry reputation
- Exposure to international client relationships and project coordination
- Competitive salary and benefits
- Professional development through the company’s competency program
- A safety-focused work environment backed by comprehensive HSE policies
Key responsibilities
- Serve as the single point of contact for assigned customers
- Coordinate repair projects, especially those involving multiple equipment items
- Generate and revise quotations, work scopes, and quality plans
- Conduct contract reviews and track repair progress
- Regularly update customers on job status, costs, and technical issues
- Maintain ERP systems and compliance records
- Address customer complaints and facilitate resolutions
- Work with internal teams to meet customer requirements and deadlines
- Promote business through client engagement and identifying new opportunities
- Comply with NOV’s Quality Management and HSE Systems
Qualifications and skills
- GCSE Level 3 or equivalent relevant business qualifications
- Experience in a similar role, preferably in the Oil and Gas industry
- Strong computer literacy (Microsoft Office)
- Understanding of business and technical documentation
Soft skills (optional)
- Strong customer focus with excellent communication skills
- Strategic thinking and sound judgment
- Time management and organizational skills
- Team player with a proactive approach to problem-solving
- Ethics-driven and committed to self-development
What we offer
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. We believe in passionate people, independent thinking, and collaborative commitment. That’s how ideas grow and innovations thrive.
At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:\
Health & Wellbeing
- Private Medical Insurance
- Employee Assistance Programme (EAP)
Finance & Protection
- Pension Plan
- Income Protection
- Life Assurance
- Personal Accident Coverage
Flexible Benefits (via salary sacrifice options for you and your family)
- Dental Insurance
- Healthcare Cash Plan
- Partner Life Assurance
- Critical Illness Cover
- Retail Vouchers
- Gym Membership
- Cycle to Work Scheme
- Travel Insurance
