Are you confident, organised, and not afraid to chase up payments? We’re looking for a reliable and proactive Part-Time Credit Controller to join our accounts team within our established veterinary practice.
We are seeking a professional individual with a strong administrative background and excellent communication skills, capable of managing sensitive financial interactions with confidence and efficiency.
Key responsibilities
- Taking payments from clients (card transactions).
- Responding to client queries and working with vets to recertify accounts where needed.
- Contacting clients with outstanding balances and arranging payment.
- Accurately entering and reconciling payments in the Practice Management System (PMS).
- Undertaking general office administration duties (filing, emails, post, etc.).
- Ad-hoc admin tasks including processing purchase invoices and working with spreadsheets as required.
Candidate requirements
- Proficient in Microsoft Office applications (Excel, Word, Outlook).
- Prior experience in credit control or general accounts administration is advantageous.
- Strong interpersonal and telephone communication skills, with the confidence to manage challenging conversations or high-pressure situations professionally.
- Good phone skills even in challenging situations.
- Highly organised with excellent attention to detail, resilience and tenacity.
- Able to work independently.
- Approachable, team-oriented, and happy to ‘muck in’ to get the job done.
If you’re looking for a flexible, part-time role in a supportive team, we’d love to hear from you.
To apply, please email your CV and a covering letter to Sue McKeever.
