Applications for this job are now closed
Join OCS, a global facilities services business with over 8,000 customers and 120,000 colleagues across the UK, Europe, APAC, and Middle East. Services include cleaning, catering, pest control, security, hard services, and private and public sector facilities management. We are on a mission to make people and places the best they can be, becoming the best facilities services business globally.
We are dedicated to positively impacting the world through our commitment to Environmental, Social, and Governance (ESG) principles. We are on a journey to become the best facilities services business in the world, striving to make people and places the best they can be.
At OCS, success is not only about profit but responsible business practices. Our focus on ESG reflects our dedication to sustainability, community engagement, and ethical decision-making. As part of the marketing and communications team, you will play a pivotal role in driving our brand awareness and reputation in line with our TRUE values - trust, respect, unity, and empowerment.
Our vision is to lead the industry by delivering exceptional services that enhance people's well-being and environments. It is our job to make people and places the best they can be. We are responsible for doing the details day in and day out with discipline, consistency, and a non-acceptance of anything other than our best effort.
We are also the team to deal with the biggest challenges, often in critical circumstances, which could be overwhelming and usually arrive when least expected. Whenever and wherever those challenges happen, we are there, side by side with our colleagues, customers, and the communities that we serve.
The role
We are seeking a motivated and detail-oriented Marketing Administrator to join our team. The Marketing Administrator will play a crucial role in supporting the marketing department by assisting with various administrative tasks and ensuring smooth operations. The ideal candidate should have strong organizational skills, excellent communication abilities, and a passion for marketing.
Responsibilities
- Assist in the creation and implementation of marketing campaigns,
- Administration and support internal and external email marketing.
- Administration and support of our social media channels.
- Assist in the coordination of marketing events, such as trade shows, conferences, and internal launches.
- Maintain and update databases, mailing lists, and customer relationship management (CRM) systems.
- Prepare marketing materials, including presentations, brochures, flyers, and promotional items.
- Conduct market research and gather data on industry trends, competitors, and customer preferences.
- Monitor and analyse the performance of marketing campaigns and prepare reports on key metrics.
- Provide support to the marketing team, including scheduling meetings and managing calendars.
- Collaborate with internal teams, such as sales and our service divisions.
Skills & Experience
- Bachelor's degree in marketing, Business Administration, or a related field.
- Proven experience in a marketing support role or administrative position.
- Strong organisational and multitasking abilities, with excellent attention to detail.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and familiarity with marketing software and tools.
- Proficiency in Mailchimp or similar email distribution platforms.
- Proficiency in using WordPress’s Content Management System (CMS).
- Proficiency in the use of Google Analytics and similar digital tracking tools.
- Excellent written and verbal communication skills.
- Good understanding of what good looks like in terms of creative and brand alignment.
- Understanding of AI capability and an ability to implement these tools appropriately.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Knowledge of marketing principles and techniques.
- Analytical mindset with the ability to interpret data and make recommendations.
- Flexibility to adapt to changing priorities and deadlines.
- Creative thinking and problem-solving skills.
Benefits
- Informal hybrid/flexible working arrangements
- 25 days holiday + bank holidays
- Free fruit in our offices
- Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
- Wide range of retail discounts
- Regular social and charity events are held in our offices
- Get involved in charity events in the local community
Wellbeing
- Discounted gym membership
- Eye test £25 voucher and up to £100 towards glasses
- Join our Cycle to Work scheme via salary sacrifice
- Access to “CHROMA,” our internal colleague-led diversity and inclusion community
- Access to internal Mental Health First Aiders
- Career development and recognition
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
- OCS TRUE Stars Awards
- Long service awards
