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    4. Product Support Engineer Belfast 2024
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    At Andor we are devoted to accelerating the greatest scientific advancements of our age. It matters to us that the products we develop make a real difference to our customers and contribute significantly to their research. We want to deliver differentiated, accessible solutions to the widest possible scientific research and industrial communities. We are a market leading organisation with a diverse and inclusive environment.

    Following an internal promotion we are hiring for a Product Support Engineer. The key objective of the Product Support Engineer is to provide a high level of field and service desk technical support for Andor's life scinece customers and channel partners across the EMEA region.

    This role is ideal if you are a customer service engineer with experience in the life science market, ideally building and servicing confocal microscope systems, and looking to join a diverse team of technical experts in a company with high ambition to rapidly grow their service business in the next 5 years.

    About you

    The Product Support Engineer will have:

    • A Degree in a science or Engineering discipline OR 2 years relevant experience building, servicing or installing Confocal Microscopy Systems
    • Computer Literacy including use of Microsoft Office Products
    • Two or more of the following:
      • One year working within the field of Life Sciences.
      • One year working with Microscopy Instrumentation or Optical Instrumentation
      • Experience working in a customer facing technical role

    This permanent position is based at our Belfast headquarters or remotely from UK or France with frequent international travel which can routinely be up to 3 weeks per month.

    Please note on this occasion we are unable to provide sponsorship for visa applicants for this particular post, as such applicants must hold the right to work in the UK or France and have no travel restrictions to be eligible.

    Why Andor

    Our company values of being Inclusive, Innovative, Trusted and Purposeful are at the core of everything we do for our customers and our teams. At Andor, our employees are fundamental to our business success and we are delighted to provide a competitive and comprehensive benefits programme with a range of options to suit your lifestyle.

    Benefits

    Andor provides employees with a competitive compensation & benefits package to suit your lifestyle.

    • Health & Wellbeing- Mental Health First Aiders, Employee Assistance Programme (LifeWorks, Babylon and UnMind)
    • Career –Externally accredited training and development opportunities including support with professional qualifications, Service awards, LinkedIn learning, Learning & development programmes.