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At PayPal, we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day.
We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.
Job Description
Small and Medium Businesses (SMBs) are the are the lifeblood of society, representing ~50% of global GDP, they are a critical part of PayPal’s business. The PayPal SMB team sets the global commercial priorities for how we help SMBs to sell more effectively using PayPal’s platform, through: defining differentiated value propositions, developing effective sales and marketing strategies, and unlocking new growth opportunities via partnerships and new product development.
The Global SMB Strategy Intern will be responsible for supporting the development of strategies to address and identify market gaps and new growth opportunities for the small business segment at both a local and global level.
This person will have a good understanding of the needs of small and medium businesses and will be able to synthesize market & competitive insights into actionable initiatives with direct impact on PayPal’s customer base. They will be comfortable working in a highly cross-functional team, establishing strong working relationships across sales, marketing, and product teams.
Please Note
- Our University Placement Program is for students in their penultimate year of their Undergraduate degree looking for a year in industry.
- The placement internship will start in July 2022 & will be located in our London office.
Responsibilities
Strategy Development
Support the development of PayPal’s SMB strategy across regions and sub-segments;
Project Management & Execution
Lead cross functional workstreams, delivering actionable recommendations for key stakeholders; coordinate execution of recommendations; opportunity to present results to senior team members and executives.
Research & Analysis
Take charge of identifying information sources, gathering and interpreting data, executing analysis, and presenting findings to cross functional teams and stakeholders; conduct and/or lead key qualitative (e.g., primary research, synthesis of secondary data sources) and quantitative (e.g., Excel and SQL) analysis in support of deliverables. Key analysis will include market sizing, opportunity assessment and business case development. Partner with Market Insights team to understand trends in the payments and competitive landscape and translate them into strategic insights for the segment.
Cross Functional Collaboration
Work with Marketing, Sales, Product, Finance/Analytics, Risk, Product Marketing teams across the Globe to develop and implement strategic growth opportunities.
Skills & Abilities Required
- World class strategic and analytical thinking, with a demonstrated ability to synthesize multiple sources of information (quantitative and qualitative), and to solve complex problems in a structured, data-driven way
- Strong quantitative analytical skills, able to handle and manage data and to build compelling insights and innovative strategies; excellent knowledge of Excel and PowerPoint; SQL knowledge is a plus but not required.
- Excellent written and oral communication skills, with a natural talent for crafting and presenting compelling recommendations
- Combination of strategic thinking with hands on execution
- Track record of delivering tangible results
- Appetite to learn, ability to take initiative and comfortable with uncertainty
Education Required
- Studying a Bachelors degree in Management, Engineering, Economics or related subject.
- Currently enrolled in a sandwich degree at a UK University that requires a year in industry internship as part of the course
- Available to start on a 12-month full time basis from July 2022.
Additional information
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Additional Locations
For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways.
Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
