We’re looking for an Income Processing Executive to join our Data Import Team. This role who will be vital in ensuring our regular giving income continues to grow and help to fund our research to stop prostate cancer killing men.
You’ll be responsible for the day to day running and upkeep of our regular giving customers’ details in our CRM, and for the preparation and submission of weekly payment files to our payment partner. This requires handling data effectively, promptly and above all accurately in line with our business priorities while ensuring best practice and compliance.
You’ll proactively engage regularly with other teams ensuring that our supporters are given an excellent service, that meets the business objectives of Prostate Cancer UK.
This role will take responsibility for checking that incoming data matches uploaded data, investigate and resolve discrepancies, and adjust gift data in our CRM, Raiser’s Edge, when required.
What we want from you
We're looking for someone with a high attention to detail. You’ll understand the foundations of information architecture, and how data structures underpin real-world actions.
Being a natural problem solver, you’ll use your initiative to find, address and resolve issues as and when they arise. You’ll thrive when working solo yet possess the ability to adapt within a friendly team environment and collaborate when needed.
It will be hugely beneficial if you can demonstrate strong prioritisation and decision-making skills and are able to work to tight deadlines with changing priorities.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
What we offer
Join our team and be part of an award-winning charity. We’ll support you to develop your skills and expertise.
We offer a competitive benefits package, including:
- Generous leave entitlements that increase with service
- One ‘development day’ a month to use for training or personal development
- Enhanced contributory pension scheme
- Life insurance and group income protection
- Health Cash Plan
- Life and wellbeing advice and support via our Employee Assistance Programme
- Discounted gym membership and high street shopping discounts
- Loans for season tickets or cycles
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for, the communities we support. It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re incredibly proud of our new Black Men’s Racial Health Equity Campaign, and our inclusive learning journey. We know that reaching marginalised communities that need us most, particularly Black men who are at a higher risk of prostate cancer, starts with better representation in our organisation. Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Our people networks
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:
- Pride – A safe space where LGBTQ+ colleagues — and our allies — can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people
- Mind & Body – Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long-term illness
- Multicultural – Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed
Wellbeing and hybrid working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips. We understand that everyone has different needs, and we strive to create opportunities for relationship building, collaboration and social time.
Each of our teams has a team agreement outlining when and how often we’re expected to be in our London Bridge office. We’re very welcome to work there more frequently. Office time is a commute, so we pay our own travel costs.
For this role, we would expect the successful candidate to be coming into the London office two days per month.
Next steps
Got a question? Please let us know if you have any accessibility requirements or any other questions – we’re here to help: hr@prostatecanceruk.org
The closing date is Sunday 19th May 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd June 2023.
