Graduate Fraud Analyst Crewe 2023

Heard of us?

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Purpose

The role of Graduate Fraud Analyst is really important to us. You will be responsible for supporting the business’s Fraud prevention strategy, through consistent and accurate data analysis and reporting. Additional activity will be the support of ongoing Transaction Queries.

We would love to welcome you to our Crewe HQ office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be:

• Complete and distribute weekly / monthly reports to map trends and volumes to the management team in relation to fraud and transactional queries.
• Working alongside the Head of ESG to design and implement appropriate fraud prevention education, learning and communication for employees.
• Working with the Head of ESG actively seeking to identify new trends, fraudulent activity or risks to the business to enable effective preventative strategies to be implemented in an efficient and timely manner.
• Working with the Head of ESG actively analyse New customer Drawings looking for potential application fraud.
• Accurately record and query any suspicious activity with each country Sales / Customer maintenance agent as required.
• Liaise with and communicate any unusual activity identified either through monitored or logged Fraud Queries with the Head of ESG in a timely manner.
• Actively manage all Fraud Queries ensuring accurate and timely CCTV or data requests, and a consistent approach to updating and communicating the queries progress with the customer.

Full job specification can be sent upon request.

What do we expect of you?

• Accurate report development and distribution.
• Accurate data management and analysis.
• Implementation and maintenance of an efficient management system.
• Developing and maintaining effective working relationships national and international.
• Attention to detail and a keen eye for accuracy.
• Data analysis
• Excellent communication skills
• Reporting
• Efficient and able to work on own initiative

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.