Marketing, Communications & Content Administrator 2023

Ravensbourne is a world-class creative and digital university. We are a diverse, close-knit community of creators, makers and innovations.

Based in London’s Design District, Ravensbourne is renowned for its strong links to industry. From day one, our students are building connections with practitioners and working on real-life projects with recognised brands.

We are based at Greenwich Peninsula in an iconic building next to The O2. Our aim is to become a portal for talent across London driving growth and change in the knowledge economy and creative industries.

About the role

Ravensbourne University is seeking an organised and self-motivated Administrator for the Marketing Communications and Content Team.

The post holder will maintain and enhance the university’s reputation by providing administrative support and assisting a busy team to attract prospective students, as well as engage with other external and internal audiences.

Having a meticulous eye for detail, strong project management and interpersonal skills, as well as being able to build and manage relationships with a variety of stakeholders is a must for this role.

The role would suit someone looking to take a first step in a marketing career and an interest in working in a higher education environment is desirable.

Responsibilities

• Supports the Marketing, Communications & Content team to deliver operational activities contained within the marketing plans to increase the number of student applications to the University.
• Facilitate the prospectus fulfilment process for all markets and report on request statistics.
• Maintain the University’s profiles and course listings externally in terms of directories / databases that feature FE, UG & PG courses.
• When required, assist in the inputting of data into the university’s CRM system
• Prepare and distribute relevant materials for dispatch to external partners such as enquirers, stakeholders and other agencies as well as internal contacts.
• To act as an ambassador during Open Days and Marketing & Student Recruitment events on behalf of the University, both within the UK and Overseas when required.
• When necessary represent the University at nominated external recruitment events including UCAS Fairs and School/College events; representing the University and acting as an ambassador for the University as a whole.
• Support the organisation of recruitment events on behalf of the University and training events for schools, colleges if required.
• Provide administrative support to the team as well as the wider department if required.
• Perform such other duties consistent with the role as may from time to time be assigned, collaborating fully with others to get the work done and Ravensbourne’s objectives achieved

Ravensbourne University operate the Disability Confident scheme, and are committed to good practice in employing disabled people. 

We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.