The Application Support Specialist will be a crucial member of the Banbury Digital Operations Team, responsible for providing essential support for the Business Digital Operational Tools/Systems. This role involves assisting with various business systems such as ERP, MES, and PLM to ensure seamless business process operations.

Additionally, the specialist will play a key role in facilitating the implementation and rollout of corporate digital solutions. The position demands strong problem-solving skills to address business requirements, either within existing legacy tools or by offering alternative solutions within our scope.

What will your day-to-day responsibilities look like?

  • Provide Business Process Operator support.
  • Maintain strong customer relations with internal stakeholders.
  • Work with external vendors to resolve system-related business issues.
  • Liaise and collaborate with support teams across Actuation Systems and Enterprise DT.
  • Drive process excellence.
  • Develop best practice solutions for key processes and support new process implementation by leading or working within multifunctional teams to deliver business improvements.
  • Implement best practice processes through standard work, user training, and coaching.
  • Ensure a high level of system 5S by working with users to correct master data, aged transactions, and bad transactions.
  • Optimize the use of SAP by extending the use of existing system functionality.
  • Work within the ACE structure to achieve sustained improvement within the Digital Operations team.

What will you bring to the role?

Essential skills

  • Previous functional experience in a manufacturing environment.
  • Proficient problem-solving abilities, with a strong focus on problem anticipation.
  • Thorough understanding of the company’s business processes, coupled with strong analytical skills.

Desirable skills

  • Demonstrated proficiency in digital applications.
  • Experience as a current system user or in business process technical support.
  • Exceptional planning and organizing abilities, with meticulous attention to detail and data accuracy.
  • Proficiency in VBA/.NET programming principles, and/or other programming principles is highly desirable.
  • Ability to create and modify SQL statements, with proficient use of SSMS.
  • Strong collaboration skills across functions and value streams.
  • Capacity to make decisions under time constraints.
  • Outstanding team player exhibiting flexibility and a proactive approach.
  • Balanced skill set encompassing both driving initiatives and executing tasks.
  • Self-motivated and proactive attitude.
  • Excellent communication skills.
  • Adaptability to change and adeptness in a continuous improvement environment.
  • Technical proficiency in relevant digital and manufacturing tools.
  • High attention to detail.

What do we offer?

  • Competitive salary
  • Company performance bonus scheme
  • Pension scheme - up to 10% employer contribution
  • Private medical insurance
  • Comprehensive health cash plan
  • 25 days annual leave + bank holidays
  • Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave- up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% (basic pay)
  • Structured training & opportunities to progress
  • Opportunity to join ERGs (employee resource groups), participate in community projects & much more!

About us

At Collins Aerospace, we’re working side by side with our customers & partners to dream, design & deliver solutions that redefine the future of our industry. We are part of Raytheon Technologies & provide technologically advanced and intelligent solutions for the global aerospace and defence industry to connect and protect people around the world. We are inventors, we are manufacturers, we work in space exploration, commercial air travel, defence & rescue applications.

Are you looking to join a dynamic global team that works across the entire Aerospace industry? If yes, get onboard the Collins Aerospace Team & play a part in expanding the opportunities to develop new products & challenge the state of art technology.

We believe Diversity drives innovation; equity eliminates obstacles, inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where everyone can belong & succeed, contributing to a better society.

We are committed to ensuring the recruitment process is barrier-free & inclusive as possible to everyone. We will make adjustments for people who have a disability or long term condition to remove barriers that may be experienced in the recruitment process.

Apply now and be part of the team that’s redefining aerospace, every day!

Please note that potential candidates will be subject to Baseline Personnel Security Standard (BPSS) and background checks and that project access restrictions may apply to some nationalities.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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