Security Support Engineer 2024

We are looking for a Security Support Engineer to join our growing team of like-minded tech people.

The role

Should you choose to accept, your responsibilities will encompass:

• Responding to and managing security incidents, investigating breaches, and coordinating incident containment and remediation.
• Monitoring and analysing security events and alerts, identifying potential threats, and taking necessary actions to mitigate risks.
• Carry our vulnerability report assessments and report writing as required.
• Documenting security incidents, their analysis, and remediation measures, and providing regular updates and reports.
• Identifying, prioritising, and managing vulnerabilities in systems and applications.
• Collaborating with cross-functional teams, sharing knowledge, providing guidance, and participating in training or awareness programs.

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

Requirements

We know its unrealistic to find someone who ticks all these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your personal growth mindset, we would love you to apply.

• Ideally hold one or more entry level security certifications (CompTIA S+ or equivalent)
• Microsoft SC-200/ MS-500 / AZ-500 - (Desirable)
• Experience in incident response and management, including analysing security incidents, coordinating response efforts, and implementing remediation measures.
• Understanding of vulnerability management and conducting vulnerability assessments
• Knowledge and experience in managing and configuring security infrastructure components such as firewalls, intrusion prevention systems (IPS), antivirus solutions, and other security tools.
• Proven ability to stay current with emerging security trends, technologies, and vulnerabilities through continuous learning.
• Experience with cloud platforms such as Azure, AWS, GCP.
• Strong analytical and problem-solving abilities to identify and respond to security incidents effectively.
• Ability to analyse security logs, network traffic, and system logs to identify potential threats or vulnerabilities.
• Experience in conducting root cause analysis and developing appropriate remediation strategies.
• Excellent effective communication and interpersonal skills to be able to establish and develop positive relationships.
• Excellent organisational skills, including the ability to manage and prioritise their workload.
• Work independently and perform your own research.
• Strong documentation and technical writing skills
• Knowledge of the ITIL Framework
• Excellent conversational fluency in English is required to clearly explain complex technical issues.
• Full UK Driving License

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

We offer

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

• Base salary of £27000 - £29000 per annum depending on skills and knowledge
• Hybrid working
• Flexitime hours to suit your work life fit
• 25 days holidays per annum + public holidays + the ability to purchase up to 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus – if you know any other techies that want to join razorblue!
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year (corporate social responsibility is important us)
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with AXA Health
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.