Applications for this job are now closed
People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!
About us
At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.
We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us atcareers@sage.com for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
Job description
Do you have a passion for marketing, and marketing technology, and have a desire to learn new skills? Are you currently studying a Marketing, Operations Management, or Systems related subject at university? Do you want to gain experience in marketing technology that will help solve real business problems? Then we have the perfect opportunity for a Graduate as a Marketing Technology System Administrator!
This role is an exciting opportunity positioned within the Global Marketing Technology and Demand Operations team at Sage. You will work alongside Sage professionals, gaining experience with marketing technology such as the Adobe Workfront, Digital Library (Adobe DAM), Workfront Fusion (Integrations), Adobe Analytics, and more.
As the main part of this role, you will work with our workflow and project management technology, Adobe Workfront, supporting users of the tool, including onboarding new users and teams, creating new work intake flows e.g. new forms, new routing rules, new project templates, plus supporting automated workflows in the integration tool Fusion.
We will require you to be comfortable with systems and tools, but also communicating to the business. We’re looking for a graduate with a keen eye for detail, who can assess business needs and design solutions for those needs using existing functionality, but also able to spot the gaps and feedback for improvements. You will learn about Digital Workflows, Marketing Technology Integrations, Digital Asset Management, and other supporting marketing functions.
A core area of focus will be on Adobe Workfront supporting the design and enhancement of Marketing digital workflows, with the aim of improving the experience for Sage colleagues, on their task and project management. The successful applicant must be able to communicate effectively, concisely and be comfortable challenging business processes.
Key responsibilities
- Support – troubleshooting, escalating to Workfront assigned support engineer
- Comms – updating stakeholders on issues and improvements
- Training – train group admins of business areas, and adhoc training
- Configuration – update tool to match business needs
- Reports – create reports and dashboards for teams
- WalkMe/In-App Support – develop additional walkthroughs to support use
- Automation and Integration – Configure integrations to automate processes and connect systems
- Documentation – Log configuration changes to support team member trouble shooting
- Admin cleanup – BAU keeping the system tidy
- Learning and applying a project management approach to the implementation and enhancement of Workfront: arranging meetings, documenting actions, assigning owners and deadlines accordingly
- Working as a professional across and within teams and countries, promoting best practice to all levels of the organization as required, supporting Marketing’s and Sage’s goals
- Support Adobe DAM configuration, particularly where it overlaps with Adobe Workfront
Entry requirements
A 2:1 or above degree in Marketing, Operations Management, or Systems, or an alternative degree with a demonstrated knowledge of the above.
Our Graduate Recruitment process
1. Apply online with CV
2. Complete screening
3. Complete video interview (You will receive a link to complete a video interview within 1 week of applying)
4. Attend assessment centre in May/June 2022
Please note that this role commences on the 3rd October 2022.
