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Our Retail Banking graduate programme will give you the opportunity to build knowledge and experience across our core Retail business lines (Personal Banking, Businesses Banking, Wealth Management and Insurance and Mortgages), specialist areas (Risk Management, Strategy & Transformation, Marketing, Operations) and channels (Digital, Contact Centres and Branch Network).
You’ll be joining at a time of profound transformation across the Retail Banking sector. Customer needs are becoming more sophisticated and digital-first, high quality personalised service is more important than ever, and product innovation is essential to remain a top player in the industry. For this reason, curiosity, agility, digital acumen, and most importantly an appetite to learn are some of the key skills we are after.
What you'll be doing
Our scheme is about giving you exposure to industry leaders, tools and learning experiences to build a successful career path at Santander. Through a series of four placements across 27 months, you will have the opportunity to work across different teams in our business lines, specialist areas or channels to learn about retail banking and how a market leading, global organisation operates.
You'll start your journey in one of our nationwide branches, to gain first-hand insight on how we provide our customers with excellent services. Alongside this you’ll be working on a key project for the division. The next three placements will be focused on different areas within Head Office. This could mean working on innovative projects in the Digital team, supporting the design of new product propositions, analysing customer insights and data, launching successful marketing campaigns, or helping us keep the bank and customers safe with strong corporate governance and risk management. There are so many exciting areas to explore and contribute to from day one.
Where you’ll work
For your first placement you’ll spend the majority of your time in one of our nationwide branches, directly in touch with customers. After six months, in your next placements you'll split your time between our brand new head office site in Milton Keynes and virtual home working. You’ll have flexibility to work out of the office and at home, spending 40% of your time in the office working with colleagues as a minimum.
What we’re looking for in you
- A bachelors degree in any discipline, as well as 112 UCAS points (top 3 A Level grades or equivalent excluding General Studies and Extended Project)
- A collaborative approach to work
- Passion for learning
- Commitment to The Santander Way, and our five behaviours:
- Think Customer: 'I care about our customers so I go the extra mile to earn their trust and loyalty'
- Embrace change: 'I embrace new challenges and I see new ways of doing things as an opportunity to grow'
- Act Now: 'I take accountability and manage risks accordingly, always keeping things simple'
- Move Together: 'I seek opportunities to promote collaboration and work together to achieve common goals'
- Speak Up: 'I feel free to raise any idea, ask any question or escalate any issues or risks, building an environment of respect and trust.
- I am comfortable sharing and receiving feedback.
Santander are an equal opportunities employer who are simple personal and fair in everything we do. For more information on our commitment to equal opportunities, please visit our diversity page here.
Realise your future.
Why Santander?
Chances are you’ll know we’re a bank. But did you also know we’re part of one of the world’s leading financial services groups with 140 million customers worldwide? Or that to date we’ve invested over 98 million euros into training and developing our people?
That’s why Santander is an amazing place to start your career. Thanks to our size and scale, we can help you realise your biggest ambitions. Unlock your potential and set it free.
Santander. Setting potential free.
Santander are an equal opportunities employer who are simple personal and fair in everything we do. For more information on our commitment to equal opportunities, please visit our diversity page here.
