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    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

    With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

    Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

    Job description

    We are looking for a rock-star undergrad intern to join our Customer & Partner organization for the summer! This role will be within ServiceNow’s Alliances and Channel Ecosystem (ACE) which serves as a strategic pillar and recognized as the growth engine of the company.

    This internship is a fit for a dynamic professional who thrives in a fast-paced working environment and can play a role in managing the ServiceNow relationships with our Partner Ecosystem across the EMEA region. You will work on complex high-tech problems by undertaking research, designing, and executing analysis and helping frame and structure complex problems. You will work closely with other team members, stakeholders, and ServiceNow Partners to accelerate our impact and directly contribute to the overall ACE business strategy. This is a great opportunity if you are looking to get a taste of strategy across an alliances and channel ecosystem at a high-growth enterprise software company!

    If you want to learn more about our company and the impact we have, please visit our YouTube channel: https://www.youtube.com/user/servicenowinc

    Key responsibilities

    • Structure and develop standard operating procedures (business planning guides, enablement journeys, etc), conduct analysis and suggest recommendations through a data driven process
    • Collect and analyze data sets and synthesize insights
    • Work closely with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practices are being executed
    • Support PDC Partner Development Managers in building and maintaining relationships between ServiceNow and the Partner ecosystem while working towards revenue goals
    • Develop compelling recommendations, and articulate investment areas needed to progress through the partner program

    Requirements

    • Effective communicator both verbally and in writing; comfortable in business and technical discussions
    • Collaborative team player who is also an independent thinker
    • Self-starter who thrives in fast-paced, high-growth environments
    • Expertise and/or strong interest in the enterprise software/ SaaS industry a plus
    • Completion or near completion of Bachelor’s degree is a requirement

    Work environment

    We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.

    Additional information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

    If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

    Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

    Work personas

    Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

    Required in Office

    A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

    Flexible 

    A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

    Remote

    A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.