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Silverbean is part of N21, a rapidly growing digital agency based in Newcastle upon Tyne. We’ve got ambitious growth plans for the future that’ll see us become even bigger and better. Our vision is simple: it is to be world famous and unignorable in everything that we do.
We work with amazing clients including John Lewis, Ralph Lauren, Loreal, New Balance and many more.
Most importantly, we’re proud to have an amazing team of enthusiastic, talented and friendly digital marketers, who are the reason for our success. Our people come from all walks of life. It makes us who we are: marketing experts armed with a wealth of knowledge and experience.
We take great care of our people and our culture - we enjoy a range of great benefits, with the basics covered and more. We offer unlimited annual leave, enhanced pension, flexible and hybrid working. A choice of a healthcare cash plan or private medical insurance, enhanced maternity and paternity leave, bring your dog to work, a personal budget to learn a new skill, additional support with your health and wellbeing, time off to make a mark and support a charity of your choice and of course legendary social nights.
Our Values
- Fairness - We recognise hard work, we're here to support each other and shout out our biggest wins and thank yous.
- Progress - Nobody wants to feel stagnant that's why we have monthly 121s and individual progression trackers. Our trackers ensure we can look back at what we've achieved and push towards the next step - whether that's a promotion, a pay rise or an entirely new role.
- Enjoyment - We do our very best to foster a culture of friendship, fun and laughter amongst an interesting and hard working environment and we know mental health is as important as physical health. We strive to create a healthy and enjoyable environment for every member of the team.
About The Role
As the newest member of our Affiliate team, you’ll be responsible for supporting Affiliate Managers and Executives with day-to-day campaign optimisation, client reporting and building relationships for our large and varied array of clients.
With the support of your team, you’ll:
- Support account managers and executives in service delivery to a high standard
- Develop and manage timetables and deadlines for clients, suppliers and internal departments
- Help to develop strong relationships with affiliates and networks through delivery of regular reports and communication
- Work closely with your Line Manager to develop your personal progress and service performance
- Analyse competitor activity and investigate trend research to increase awareness of client markets
- Collaborate with other services including SEO, Analytics and Paid Marketing, to exceed client goals through a focused, multi-channel approach
- Keep abreast of new changes, industry developments and opportunities for Silverbean to remain a provider of digital marketing knowledge via our Blog and Insights
- Support Silverbean’s own marketing and new business development teams with case studies, blog posts and pitch material
- Extend your agency knowledge by supporting our office manager with administration responsibilities and general day-to-day tasks
What you’ll offer us
We don’t require a lot of experience at junior level. Enthusiasm and the right mind-set are a must, but any previous exposure to digital marketing is a bonus.
- An analytical, problem-solving mind-set: good at investigating, solving problems and telling stories with data.
- Creative Ideas: Think of creative ways to increase brand awareness
- Organisational skills: Confidently managing a challenging workload, working to deadlines and prioritising tasks to keep on top of multiple campaigns, clients and other tasks.
- Communication: Excellent internal and external communication skills with the ability to adapt depending on the audience.
- Initiative and enthusiasm: Willing and able to go above and beyond for your clients, challenge yourself and take calculated risks where necessary. Most of all, be passionate about what you do and be willing to learn, ask questions and get involved.
What we’ll offer you
- A challenging, flexible and interesting role: We believe in giving team members the freedom to do their best work.
- High quality training and coaching from talented people. We’ll give you all the support you need to excel, and to work with and learn from some of the best in the business.
- A long list of great brands to work with: Our clients range from local heavyweights (such as Aphrodite1994 and Newcastle Building Society) to household names (L’Oréal, New Balance & HelloFresh) in a wide range of industries.
- A fun team culture, legendary social events and great benefits: Our people and culture are the best things about working at Silverbean, and our social calendar is one of the best out there. You’ll also enjoy an attractive range of benefits and company perks as part of the deal.
Application Tips
- Demonstrate your digital marketing skills (and knowledge of Affiliate Marketing if applicable); how you’ve used them to improve performance – what did you do, what were the results and what did you learn?
- What attracted you to Silverbean? Your covering letter should sell your enthusiasm and why you think you’re a good fit for us. Most importantly, be yourself! Skills can be taught but the right attitude is an absolute must.
