Marketing Coordinator London 2023

SoftwareOne is redefining how organizations build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 9,000+ employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON.

The role

We are looking for a driven Marketing Coordinator who will have a front seat on marketing at a leading USD one billion+ tech company that is redefining the cloud and software solutions space. Distinguished by our strong culture and passionate subject matter experts, SoftwareOne offers the right candidate opportunity for career growth and impact.

You can work with limited direction to provide administrative support and act as a thought partner for marketing stakeholders in their work across internal functions as well as external vendors and agencies. While you are a master of tasks, you will also go beyond transactional support by anticipating needs, proposing hacks and leverage.

You will be surrounded by a group of really smart, team-oriented, fun and laughter loving people. We work hard, play hard, and go out of our way to support each other.

The Marketing Coordinator role offers career growth, with the opportunity to build and improve their skills to match the evolving needs of SoftwareOne and our internal and external clients. We won't define a career path for you – your career evolve at the intersection of your skills and desires and the needs of our business.

Marketing Coordinators are an essential part of the office and SoftwareOne fabric. They actively participate in the marketing function a virtual global team and local office life as desired; are flexible and willing to help fellow marketing team members and collaborate across functions. We are all each other’s clients.

Key responsabilities

• Stakeholder Management: You will be responsible for effectively managing multiple tasks and stakeholders, ensuring clear communication, and fostering positive relationships to drive project success.
• Risk and Issue Management: Identify and resolve risks or issues promptly, ensuring that projects stay on track and are delivered within the agreed timelines.
• Project Prioritization and Backlog Management: Work closely with the team to prioritize new project requests and manage the project backlog effectively.
• Business Requirements Translation: Understand and translate business requirements into technical specifications for the development team and other third-party teams. Track requirements to closure and ensure alignment with business needs.
• Project Status Reporting: Provide accurate and up-to-date project status updates to the team and executives, keeping all stakeholders informed of progress and any potential challenges.
• Business Lead and POC Representation: Act as the primary business lead and point of contact representative for IT teams, collaborating to ensure all appropriate business team members are involved in requirements, use cases, and customer experience meetings as needed.
• Business Consultation: Become a trusted partner and consultant to the business owner, offering recommendations on the best path of execution, timelines, and operational improvements.
• Analytical Skills and Campaign Optimization: Leverage your strong analytical skills to implement campaign management best practices, such as A/B or multivariate testing of emails and landing pages, personalization, and segmentation, to optimize campaign performance.
• Troubleshooting and Technical Support: Proactively troubleshoot data and technical issues related to deployment, list segmentation, and other aspects of email execution to ensure seamless campaign operations.
• Quality Assurance and Testing: Develop rigorous quality assurance and testing processes to ensure the accurate development and execution of projects.

What we need to see from you

• Bachelor's degree strongly preferred or commensurate work experience
• Demonstrated leadership and/or customer service experience
• Comfortable using PowerPoint, Excel, SharePoint, Asana
• Curiosity – interest in understanding the big picture; drive to learn about what’s going on and independently asking “why” in order to exercise appropriate prioritization and judgment with daily activities; understanding the broader objectives will help you be more successful in the role
• Insight – can connect the dots, identify patterns, make predictions and take intuitive leaps; willing to take ownership and risks to get to a great answer; open to feedback
• Teaming – creates effective working relationships and builds connections across all stakeholders; develop a brand that compels people to engage; demonstrate high levels of customer service
• Execution – getting the work done right (and efficiently) the first time; organized and understands that the details matter

You'll work with

Our Chief Marketing Officer, Marketing Operations, and extended global marketing team members to ensure that SoftwareOne Global Marketing is running smoothly, efficiently, and productively.