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Big ambitions. Big investment. Big changes. We’ve a lot to offer IT, analytics and project management professionals. We’ve already grown tenfold in the past couple of years. Now we’re beginning a £106 million transformation programme – and we can’t wait for what comes next, as part of an evolution so huge it’ll change the way we do things forever.
There’s a buzz across our business. And IT, analytics and projects are at the heart of it all. There aren’t many teams who can say their work is critical to the nation. But it’s something we take huge pride in. And it’s why we’re migrating to leading technology, upgrading networks, replacing vital infrastructure… and more.
Helping us shape an IT, analytics and project function that’s fit for the future, you’ll need an appetite for change and bags of ideas. Our people walk the talk too – driven by a passion to improve our communities and environment.
Overview of your Role
Are you a graduate of IT and looking to begin your career in the world of Information Technology? Or do you have some work experience but want to develop this further? If so, we might have the perfect opportunity for you!
We are growing our Telemetry team (which is part of our application services team) and are able to offer the opportunity to join us at an entry level basis where you will be provided with amazing training, support and development during an exciting transformation journey.
You will be exposed to a vast amount of technology both new and old and will help us strategically change and improve the way that we deliver our IT support and services which will have a great impact on the environment and our customers.
Responsibilities
- Develop a full understanding of the whole telemetry system and how it integrates with other systems both internal and external to the company.
- System health checks/monitoring performance of the telemetry system overall and resolving issues detected, either in-person or through liaison with senior Telemetry Specialist Engineers.
- End to End testing of new and existing configuration.
- Telemetry database maintenance and configuration.
- Ensure that project and business application support documentation is maintained and accurate.
After completing training and achieving competence, the role will also require:
- Provide 1st & 2nd line support (L2-3 as applicable) for business applications under role scope.
- Out of hours first-line support to the Telemetry System hardware and software 24x7 standby rota.
About You
You might be a graduate in Computer Science, Programming or Database Administration, have a A-level or equivalent in IT or Maths/Science or have some relevant work experience in Information Technology.
Either way, you will have excellent communication skills, adaptability and being a great team player. A passion for problem solving and a love for IT is essential as is knowledge of at least one programming language (e.g. C+).
A full driving licence is desirable as is knowledge of Telemetry and/or any of the following: IIoT, data acquisition, control systems products.
Benefits
- Company and performance-related bonus
- Generous pension with up to 11% company contribution
- Life assurance payment equal to four times your annual salary
- Health benefits through a Cash Plan
- Free onsite carpark
- Canteen onsite
- Two paid community volunteering days a year
- 25 days annual holiday
- Occupational health service
- Perkbox benefits offering discounts and savings on several products and experiences
- Study support may be available for job-related qualifications
- We offer competitive maternity leave and flexible return to work options
Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority.
That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.
Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?
