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    4. Graduate Client Management Associate Manchester 2023
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    You will be a key member of the Solutions Client Management team, with focus on all business lines within Software Solutions. It is a dynamic role and provides a fantastic opportunity to work and help the needs of modern financial institutions.

    The impact

    Client Management plays a crucial role in our Solutions business - as the primary contacts responsible for enhancing and evolving our client experience post sale. This involves working with existing clients to ensure retention, strengthen relationships and adoption, and grow opportunities.

    What’s in it for you?

    • Build a career with a global company and opportunity to work with world experts in the field of Financial Markets solutions and other verticals
    • Assist market leaders and decision-makers across the Financial Services industry
    • Grow and improve your skills by supporting enterprise-level products and new technologies
    • Strong client base and broad product line offering a wide variety of projects and use-cases

    Responsibilities

    • Accumulate data from various company sources to assist in the preparation of presentations through PowerPoint and Power BI for management team.
    • Involvement in any ad-hoc and any future projects that will arise.
    • Owning and developing the overall relationship with assigned clients – including the core team interacting with our solutions, key influencers, and senior stakeholders.
    • Understanding clients’ strategies, business objectives and workflows – and the associated use cases for our solutions. Identify areas of improvement and act on them with adjacent teams.
    • Maintaining internal knowledge of clients via Saleforce.com and internal client management tools

    What we’re looking or

    • Bachelor’s Degree or equivalent
    • Energetic, enthusiastic team player that demonstrate ability to work closely across internal teams
    • Strong verbal, written and analytical skills with the ability to manage effectively upstream
    • A solid foundation of Excel skills, with the ability to read and understand financials
    • A skilled communicator, with the ability to convey complex concepts clearly and simply