Junior Account Executive Edinburgh 2024

Independent family-owned business specialising in providing schoolwear and sportswear to over 400 independent and state schools across the UK.

Responsibilities

  • Be the principle point of contact for your allocated Accounts.
  • Provide product information, quotes and deal with any general customer queries.
  • Provide visuals and samples prior to sign off.
  • Process orders in an efficient and effective manner, always keeping customers informed of lead times and any delays or problems that may occur.
  • Provide price lists for schools, which should be updated and reviewed annually.
  • Provide delivery notes for all orders prior to dispatch.
  • Liaise with the Finance Department to ensure that all financial / account information is kept up to date.
  • Resolve any invoice query not relating to an accounts matter promptly.
  • Provide admin support to other Account Managers to facilitate the efficient processing of any Direct Supply / Wholesale orders.
  • Any ad-hoc duties that the company see fit.
  • Setting up of new schools and items on company CRM system
  • Filing of all relevant documentation and approval evidence to company CRM system.
  • Building pricelists and website utilising company CRM system
  • Track and chase new visual/sample requests
  • Maintenance of new product information on the website for new schools.

Knowledge and skills

  • Good IT Skills, ability to use Microsoft Outlook, Word and Excel and the flexibility to learn new systems
  • Commercial awareness
  • High level of organisation
  • Able to cope under pressure
  • Interpersonal skills
  • Strong organisational skills & keen eye for detail
  • Positive & strong work ethic
  • Proficient use of Microsoft office applications
  • Previous experience of a CRM/stock management system desirable but not essential.
Rolling deadline