Data Officer Remote 2023

We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within our Knowledge & Insight team.

The role

Reporting to the Supporter CRM Manager, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. The post-holder will work alongside two other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Experience of using CRM Dynamics, Faststats & PeopleStage or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications we use and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role because you will need to be able to talk through or present selections or solutions to stakeholders.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

You will have a proven record of

• Working with large datasets for marketing purposes and providing solutions and/or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage

To fulfil the role you must be resident in the UK and have the right to work in the UK.