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    4. Graduate Insight Analyst Croydon 2024
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    Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

    We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

    Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

    Role Purpose

    Develop insight from multiple data sources to provide a 360-degree view that drives decision making within multiple business areas including customer understanding, product ranging, pricing, promotions, ecommerce and marketing.

    A typical week in this role includes

    • Using SQL to interrogate our sales and customer databases and extract meaningful information for Superdrug and our key suppliers.
    • Combine multiple data sources into actionable insight for the Superdrug business and present back to decision makers to ensure understanding and appropriate action is taken.
    • Help to democratise data out to the rest of the business through tools such as Tableau to ensure decision making is insight led.
    • Support the commercial teams with range reviews, price and promotional analysis by enabling them to understand Category, Brand and SKU level performance based on customer and sales metrics.
    • Support Marketing and CRM team with analysis of multichannel activity, sharing results and making recommendations to drive planning of future campaigns.
    • Develop geographical insight and provide to retail teams as appropriate to drive business growth.
    • Work directly with external stakeholders including major household brands in Beauty and FMCG by providing Insight into their brands’ performance at Superdrug and identify opportunities for growth.
    • Create and analyse the results from customer surveys to gain deeper understanding of customer behaviour

    Stakeholders include

    • Internal – Buying, Merchandising, Marketing, CRM, E-Commerce, Store Teams, Commercial Finance
    • External – Suppliers (Multinational FMCG companies) and Research and Data Agencies

    This job is a good fit for you if

    • You enjoy making a difference and creating change
    • You have a curious nature and can identify patterns and trends within data
    • You can develop stories through data and identify opportunities
    • You can present ideas with confidence
    • You can pick things up quickly and are keen to develop skills across several insight platforms and tools
    • You enjoy working in a collaborative team and can share ideas with confidence
    • You have an interest in Retail and/or Health & Beauty
    • You can work at a fast pace, in an everchanging environment

    What you’ll need

    • Degree level education in a numerate, business focused or technical subject. i.e. Mathematics, Statistics, Finance, Business, Economics, IT Programming; or equivalent experience
    • Excellent communication skills (both written and spoken)
    • Enthusiastic personality
    • Microsoft Excel experience

    Desirable

    • SQL experience
    • Retail or customer service experience (office or shop floor based)
    • R/Python/SAS/SPSS programming experience
    • Tableau or other data visualisation tool experience

    Here's what's in it for you

    • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
    • 2 staff discount codes for yourself and a family member or friend
    • 30% discount on Superdrug Own Brand Products both in store and online
    • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
    • Company pension matching and bonus
    • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
    • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
    • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
    • Unrivalled Learning and Development programmes

    Come and be part of something special.