Closing soon
Closing soon

This role has a starting salary of £24,977 per annum, based on a 36-hour working week. This role is a 6-month fixed term contract. This role is open to hybrid working meaning you aren't required in the office 5 days a week. The Surrey Pension Fund is part of the national Local Government Pension Scheme (LGPS).

We have over 340 employers participating in the fund including the county council, district and borough councils, universities, colleges, academies, and private companies providing public services. The fund has over 115,000 current, deferred and pensioner members with assets in excess of £5 billion. The Surrey Pension Team have started a new chapter with a refreshed vision and mission and ambitious plans for the future:

  • Our vision: To provide our customers with a better tomorrow
  • Our mission: To responsibly deliver a first-class customer experience

About the role

We are recruiting two Pensions Trainees to help us achieve our goals. Reporting directly to the Membership & Data Quality manager, you will predominantly undertake operational work with specific responsibility for the processing of case work for new entrants and leavers of the scheme, assist with recording and logging of post and hard copy communications, and support the wider teams across the Surrey Pension Service where required.

You will have a strong foundation in numeracy alongside a track record of excellent customer service and organisational skills. This role would be suited to an individual with a keen eye for detail, a methodical approach, and outstanding problem-solving skills.

Shortlisting criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

  • Minimum 3 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level.
  • Competency in a range of IT tools
  • Excellent written and oral communication skills
  • Excellent attention to detail with the ability to work at pace
  • Ability to work with others to achieve objectives and provide excellent customer service.

Rewards and benefits

  • 26 days’ holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years’ service
  • Option to buy up to 10 days of additional annual leave
  • An extensive Employee Assistance Programme (EAP) to support health and wellbeing
  • Up to 5 days of carer’s leave per year
  • Paternity, adoption and dependants leave
  • A generous local government salary related pension
  • Lifestyle discounts including gym, travel, shopping and many more
  • 2 paid volunteering days plus 1 team volunteering day per year
  • Learning and development hub where you can access a wealth of resources

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 27/05/2024 with interviews planned from 31/05/2024. We look forward to receiving your application, please click on the apply online button below to submit.

Our values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

  • The candidate has evidenced the minimum criteria for the role through their application
  • The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.