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Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About the role
The Account Management team looks after all of our existing clients, helping to add value to their business through food. We are a team of 13 and growing and are the commercial driving force of the business.
In this role you will support a Senior Account Manager on our most commercially valuable set of accounts, helping to build and maintain relationships with our clients, resulting in retention and growth. The idea is to help our clients receive the right food for the occasion, ensuring that Just Eat for Business (JEfB) is adding value to their business.
Your time will be split between working in the office, at home, or sometimes on-site with clients. This is a very exciting role for somebody looking to get into the sales-focused account management world and be part of a strong and expanding team, at a company with a fantastic culture and strong future ahead!
These are some of the key ingredients to the role
- Build customer trust and relationships through interactions and leave customers feeling impressed with the JEfB service
- Find the right corporate catering solution to meet your clients’ needs
- Be an expert on all JEfB services and be confident at training customers to be self-sufficient on the platform
- Work through a calling list made for you by your manager, making over 100+ connected clients’ calls a month to identify upsell opportunities
- Nurture new customers handed to you by the Sales team
- Plan corporate catering events for your clients
- Equip your line manager with the right information to be able to succeed in commercial and strategic planning
- Use Hubspot (CRM software) and other tools to track metrics, manage your accounts and log customer interactions
What will you bring to the table?
- Previous experience of work in a customer-facing and/ or sales role
- Confident speaking to people every day; on the phone (primarily), face to face and via email
- Strong relationship builder - high emotional intelligence and naturally a people person
- A self-starter who loves being busy - new ideas and ways of working are welcome and encouraged, entrepreneurial spirit is a big plus!
- A hunger for hitting targets and evidence of commercial awareness
- Comfortable selling solutions with a benefit led approach - experience in sales would be an advantage!
- Experience with Google Suite or Excel/Microsoft will help (but not required)
- Strong attention to detail with organisational and planning skills
At JET, this is on the menu
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
