As a Trainee Sage Intacct Consultant you will be expected to develop expertise in the implementation of Sage ERP solutions for the SME sector, including the integration of associated modules and add-ons.
Upon completion of the programme, you will be proficient in leading project kick-off meetings, installing Sage software and related products, including Microsoft SQL, provide training sessions and perform data conversions. The role involves working on both on-site and off-site projects to ensure successful implementations.
This is initially a 12 Month Fixed Term Contract with view to moving into a permanent position at the end of the programme providing all milestones are met throughout. This position is based full time at our Head Office in Newcastle upon Tyne.
Who are we
TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.
Why should I work for TSG
- Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
- Our open and honest culture where feedback is taken on-board and acted upon
- Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
- Two paid CSR days per annum that you can use to support the community
- Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
- Our responsibility to the environment as we work towards net carbon zero
- Flexible working opportunities including home working and hybrid options
- Annual salary benchmarking
- Excellent progression opportunities, training and support, including recognised qualifications
Responsibilities will include
By completion, you will be able to competently carry out the following:
- Attend business analysis meetings with customers to discuss existing systems and implementation of new systems
- Carry out the installation of Sage products on the customers’ hardware as appropriate
- Prepare and present classroom and onsite training to new and existing customers core modules of Sage products
- Carry out project management and documentation of the Sage product installation timescales, milestones and procedures
- Manage and schedule your own diary and that of others involved in a project
- Carry out onsite visits to complete projects and support existing customers when necessary
- Logging detailed information in response to customer queries and responding in a timely manner with solutions
- National travel and potential overnight stays may be required to fulfil the customers’ needs and the role
- Academic mindset willing to study for role related certifications and qualifications
- You will attend the 12-week Sage Partner Academy as part of this programme
Knowledge, skills and experience
- Experience in a customer driven role is essential
- An accountancy or finance related qualification would be preferred
- Experience working in an accountancy or finance related role would be a distinct advantage
- Knowledge of ERP systems would be preferred
- Strong attention to detail with the ability to deal with customers
- Excellent written and verbal communication skills
- Full UK driving licence is essential
Benefits
- 25 days annual leave + public holidays, rising with length of service
- Employee benefits trust
- Company bonus scheme
- Life assurance 4 x Salary
- Contributory pension scheme at 4% matched
- Healthcare and cash plan
- Electric vehicle salary sacrifice scheme
- Cycle to work scheme
- Perkbox discounts
- Employee assistance programme
- Paid CSR Days
- Company sick pay and income protection cover
- Enhanced Maternity and Paternity pay
- Employee recognition scheme
- Eyecare vouchers
- Discounted gym membership
- Long service rewards
If this sounds like the role for you, please apply today to be considered.
