Graduate Optimisation Analyst Uxbridge 2021
giffgaff is a little different to your `normal` telecoms company. It`s a mobile business owned by Telefonica, but run by its members. Sounds interesting? It is.
giffgaff is a fast growing mobile network. Our business model is unique - we take a highly collaborative approach with our members who help (and are rewarded for helping) across all areas of the business. Our vibrant online community, online platform and immense value proposition are key to our success. We do not have a retail footprint or expensive call centres, so we can pass these savings straight on to our members in a way that no other telecoms business does.
As a lean organisation, our team is built of people who are multi-skilled, highly motivated and flexible - if that sounds you like you we`d love to hear from you.
About the team
Our Optimisation team at giffgaff owns our CRO process from end-to-end.
The team works with Product teams to help them deliver the best experiences on our website and app and help them measure their performance.
We're a highly collaborative department, working with the whole company; helping our commercial, marketing, brand, product and design teams do their best work. The team specialises in both BI and optimisation so there will be the opportunity to cross skill in both BI & Optimisation.
About the role
This role will have end-to-end input in helping teams improve our website and app. This will involve both testing and optimisation.
Working with Product Owners and their team, you'll be coming up with new ideas on how to improve our website and app. You'll then work with developers to bring these ideas to life in the form of an A/B test. Finally, you'll analyse the results for the product team and present back to them next steps and actions.
You'll also be involved with making sure key stakeholders in the business understand traffic in our site using web analytics.
Finally, you'll be working on the tracking and tagging of the website, ensuring we have a strong measurement suite.
- Come up with new ideas on how we can improve our website and app.
- Use Google Optimize with development teams to A/B test these new ideas.
- Analyse A/B testing results through Google Analytics and other tools.
- Collate and gather data to present to the senior members of staff.
- Using Google Tag Manager, add, remove and edit tags in order to ensure we’re measuring everything we need to.
- An eye for good design. Understand what makes a good web or app experience.
- Strong numerical and logical skills.
- Outstanding written and oral communication skills.
We’ll be sending you emails about the status of your application. To make sure you receive these, please add @O2.com and @telefonica.com to your Safe Senders list.
We’re looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.
Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus.
We also believe a great work-life balance is important, so we’re open to considering candidates who are looking for flexible working arrangements. Like to know more, feel free to raise it.
Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places.
If you have any questions around the role then please email ResourceTUK@o2.com who will be happy to help.