Business Banking Intern Bristol 2023

Triodos Bank is an award-winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental and cultural change. We offer a wide range of banking services for people who want to use their money consciously – from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment.

Our mission is 

• To help create a society that promotes people’s quality of life and that has human dignity at its core
• To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment, and promote sustainable development
• To offer our customers sustainable financial products and high-quality service

The Opportunity:

Triodos Bank UK (TBUK) provides a range of business and retail banking services, including Business lending to UK businesses and organisations across a range of sectors. We’re excited to be recruiting for our next internship intake to join our Business Banking team on a 13-month placement scheme, which run from the beginning of August 2023 until the end of August 2024.

Our Business banking team launched our internship programme and this will be our 4 th year running the scheme which has continued to be a huge success.

Operating as part of the TBUK Business Banking team, our placement students will support Triodos in delivering a first-class service to our customers. This will involve collaborating with and gaining exposure to the various areas of Business Banking, including Relationship Management, Technical & Securities, and Business Banking Operations.

You will work effectively within the TBUK Business Banking operation & the wider TBUK business, to ensure that impact, customer service and business objectives are given utmost priority.

Key responsibilities will include:

• Working co-operatively with other TBUK departments to maximize business opportunities for the bank, taking personal responsibility for own development activities for the duration of the placement
• Communicating with customers, potential new customers & local professionals via face to face meetings, telephone, email, and post
• Interacting regularly & professionally with existing & potential new customers to maximise our impact
• Complying with all risk related activities e.g. reputational, credit, operational & regulatory
• Attending internal & external conferences/events/workshops, representing the bank
• Building and managing customer, partner, and introducer relationships, supporting relationships with other key customers and partners
• Identifying Triodos Bank opportunities for (a) prospective Business, Personal and Investment Banking customers from all forms of media including membership magazines and (b) media articles/letters

There will also be opportunities for project work which will directly benefit the TBUK business & support your own personal development e.g. identifying new business opportunities, researching potential new sectors, improving the way in which we serve our customers. You’ll get to spend your first month with our current placement students, who will be able to support you with your initial training and induction.

What we are looking for:

To be successful in this role, you will possess excellent interpersonal and organisational skills, with an ability to work confidently and effectively with internal teams and external partners. Strong numeracy and analytical skills with a good working knowledge of MS Word and MS Excel, as well as an ability to quickly learn how to use other IT support systems as needed. Finally, you will be a diverse thinker with an adaptable and flexible approach and have a genuine interest in positive social and environmental change. It is desirable, but not essential, that you will understand the SME marketplace within the UK and some previous experience in a customer or public facing role.

Triodos is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank’s core values of ethical sustainability and transparency, as well as the personal qualities to live these values.

We’re looking for candidates to supply us with their CV and a covering letter that detailing:

• Why you would like to work for Triodos
• Your understanding of what we do
• What you can personally bring to the business
• And the connection between our mission and how it aligns to your own values

Offer

At Triodos, we value a diverse workforce and the contribution each person makes. We believe that diversity brings different ideas and perspectives which help us to be sustainable as a business and that everyone should be treated equally, with the same dignity and respect. Therefore, you will receive a competitive basic salary of £21,255 and a benefits package which includes:

• Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards
• Life Assurance (worth 4 times basic pay)
• Income Protection - 75% of basic pay after 13 weeks sick and following six months service
• Private Medical Insurance with optional enhanced or HCP family coverage
• A Health Cash Plan
• Vitality Leave – After each 5 years of service, you will be able to take a sabbatical of up 3 months
• 27 days (FTE) annual plus bank holidays per annum increasing to 30 days after 2 years’ service
• A buy and sell holiday scheme of up to 5 days (FTE) to maximum of 35 days
• 5 days fully paid carers leave
• A wellbeing allowance of £200 a year
• 1 Wellbeing Day
• Season Ticket Loan available for commuting into the office
• Voluntary benefits, including discounts and cycle to work scheme

As well as a great renumeration and benefits package, by the end of the placement you will have gained:

• A good working knowledge of different facets of our sustainable business banking operation
• Exposure to sustainable banking & how money can be used effectively to promote positive change & impact
• An opportunity to work on a project which benefits the business and your own personal development
• An ability to directly interact with a wide variety of businesses/organisations who are aligned to TBUK’s mission & values and develop your own personal connection
• Opportunities to build professional networks, inside/outside TBUK