We’re on the hunt for a bright, ambitious, and multi-talented Events & Experience Assistant to help us create unforgettable moments for our incredible Tropic Ambassadors. From arena-scale extravaganzas and training roadshows to luxury travel incentives and HQ happenings, you’ll be right at the heart of it all.
You'll support the full event journey — sourcing venues, managing ticketing systems, packing gifts, capturing content and ensuring every little detail runs like clockwork. No two days are the same and you’ll be learning loads, fast!
Key responsibilities
- Supporting planning for events including Tropic Fest, roadshows, gala dinners and travel incentives
- Coordinating venues, suppliers, catering, travel, gifts and props
- Managing logistics, timelines, seating plans, RSVPs and Asana task tracking
- Packing recognition gifts, prepping resources, and keeping our event ops running smoothly
- Being on the ground for prep days and event delivery
- Capturing behind-the-scenes content for TikTok, Reels and event socials
- Assisting with Ambassador comms and inbox support pre/post event
- Keeping budgets, spreadsheets, and event records organised and accurate
- Supporting with content, signage and promotional event assets through creative briefing
- Helping improve our event processes with new tools, tech and ideas
What we’re looking for
This role would suit someone early in their events career, with around 1–2 years of experience, who’s bursting with energy, solutions, and ideas. Ideally you are:
- Organised, detail-obsessed and spreadsheet savvy
- Creative, enthusiastic, and ready to learn and grow
- Calm under pressure and great at juggling tasks
- Confident with tech, social content creation and project management tools like Asana
- A team player who’s hands-on, proactive and loves a good plan
- Excited by creating WOW moments that people remember
Please note, as part of your application, you’ll be asked to send us a short 60-second video telling us who you are and why you’d be a great fit for this role — just film it on your phone, keep it natural and real, and either upload a private link in your application or email it.
What we offer
- Employment type: Full-time, permanent — Monday to Friday, 9am to 5pm
- Where we're located: Tropic HQ is a short stroll from Beddington Lane Tram Stop, with easy links to East Croydon and Wimbledon
- Hybrid working: We offer flexible working with a minimum of 3 days a week office-based and up to 5 days in the office or onsite during peak event periods
- Flexibility to attend events UK-wide (evenings/weekends as needed)
- Time in Lieu will be provided for any weekend work completed
Benefits
- Generous annual leave
- EAP through Health Assured
- Life Insurance
- PMI with Bupa (after qualifying period)
- Medicash plan (after qualifying period)
- discounted gym membership
- pension scheme
- enhanced maternity/paternity leave (after qualifying period)
- exclusive skincare collection
- 50% discount for family and friends
- annual product allowance
- free breakfast bar
- access to retailer discounts
- social events
- well-being treats
- on-site parking
- and salary sacrifice schemes for cycle to work and Electric car scheme.
About Tropic
Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day and the incredible response made her realise she had started something quite special.
We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in!
We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.
Apply now if you’re ready to join a vibrant team who believe beauty knows no bounds!