Applications for this job are now closed
We have a number of placement opportunities starting in July 2023, where you will be working across our technical support teams.
You will work with a diverse technology stack including VMWare, OpenStack, and Oracle, and if networking or virtualisation is your passion, you'll be able to dedicate some of your time with our specialist technical teams.
This is an excellent opportunity for you to gain true exposure to all areas that directly impact UKCloud customers.
Why previous students joined UKCloud
“I always wanted to do a placement year to develop my skills and employability. I applied to a few tech companies but UKCloud really stood out to me. The people were friendly and enthusiastic about what they were doing, plus it was the right fit for me. Since joining there have been numerous opportunities for me to learn more and explore the company.” Emma
“For my current rotation I am based in the Cloud Support team, in short they manage inbound customer queries, issues and tickets across the entirety of UKCloud platforms, products and services. It’s a great place to start your IT understanding as you get exposure to all the technologies UKCloud have to offer. You’re not expected to understand them all or be a master, but the core responsibility is to handle them as they come in, fix them or escalate if it is out of your skill set.” Shaion
“What excites me about UKCloud is the open, yet professional, atmosphere that we have. With the day to day tasks there is always something different and that change of pace is nice. With difference, brings the ability to learn but also the ability to problem solve any issues which may arise. Even as an undergraduate I am a key individual within the team, any ideas that I provide will be treated the same as another individual.” Thomas
Interview process
Interviews will take place in between November and January and short-listed candidates will be invited to a virtual Interview
- Telephone interview with the UKCloud Recruitment Team
- Psychometric assessment including ability tests and a self-personality report
- Virtual nterview with the UKCloud Team
Technical and customer aptitude and knowledge will be assessed during the interview process.
We’d love to hear from you!
Please send us your CV and covering letter, telling us why you’re interested in the role and working with us.
Essential skills
- Currently studying a computer-related University degree - you must be in your second year
- Excellent communication skills
- A desire to learn new skills
- Reliable, conscientious and a methodical approach to tasks
- Able to plan and prioritise your work; a completer finisher
- Experience of working within a customer service environment
- Evidence of troubleshooting / problem-solving
- Good attention to detail
- Enthusiasm and a good team player
- Have a keen interest in cloud technology, networking and information security
Desirable skills
- Some customer services experience and a background knowledge of virtualisation, cloud computing is preferred.
About the company
UKCloud provides an unbeatable, secure UK public cloud. Focussed solely on serving the UK Public Sector. We are committed to assurance and security while delivering flexible, agile and value-based cloud hosting to our customers.
Formed in 2012, UKCloud is based in Farnborough (Hampshire) and Corsham (Wiltshire). We have a team of over 250 people and we continue to grow! We are looking for people who want a rewarding career in a business who truly invest in you as an individual.
UKCloud is an equal opportunities employer and positively encourages applications from suitably qualified and eligible applicants. Applicants must be eligible to work and live in the UK and will be required to undergo and maintain appropriate UK government security clearance.
