Graduate Marketing and Events Assistant 2021

Are you a recent graduate? Are you interesting in Marketing? Then we have the perfect opportunity for you!

We are looking for a recent graduate (graduated within the last 2 years) to join the Schools and Colleges Liaison team in the Marketing and Communications Department to inspire and engage the next generation of prospective students. Your creativity and strong presentation skills will be needed to develop and deliver information in an engaging way, and attention to detail is vital to assist the team with a number of marketing related tasks such as social media, website, CRM, email communications and digital resource content.

You will need to demonstrate excellent customer service and communication skills and be confident talking to prospective students at recruitment events across the country, and additionally at on-campus and digital events, raising the profile of the University and the City. On appointment the job title for this position will be ‘Schools and Colleges Liaison Graduate Assistant’.

Interview date: Thursday 11th November 2021

Role and responsibilities 

• Be an outstanding, knowledgeable and professional representative of the University at recruitment events, exhibitions, school and college HE fairs, visits and other relevant events, liaising appropriately with staff, students and parents in a variety of settings.
• Maintain full and detailed knowledge of all progression opportunities, including the University of Derby portfolio of courses, application and admission processes and student funding in order to provide HE-related information, advice and guidance.
• Support the Schools and Colleges Liaison team to prepare, co-ordinate and deliver high quality, innovative recruitment activities in identified schools and colleges.
• Work collaboratively with the University’s college marketing teams, widening access team, digital, events, campaigns and design teams to coordinate and deliver recruitment activity via online, social media, on and off campus and in-school/college methods as required.
• Support University Open Day events and other key University of Derby marketing/recruitment events and activity.
• Support the Schools and Colleges Liaison Manager and Schools and Colleges Liaison Officers in developing strategies to meet recruitment targets to University of Derby.
• Provide general administrative support to the team such as carrying out occasional research projects to support intel gathering and updating CRM data.
• Support Schools and Colleges Liaison Officers with planning, development and delivery of schools and colleges marketing plan; including support for social media, website, email communications and digital resource content.
• Supervise and provide guidance to student employees when requested to do so by a member of the Schools and Colleges Liaison Team.
• Support the training of student employees in regard to the needs of the work of the Schools and Colleges Liaison Team.
• Log and evaluate all Schools and Colleges Liaison activity through the CRM system, record feedback and analyse the results to inform continuous improvement. Circulate feedback and recommendations for future.
• Carry out duties in a safe and proper manner to comply with the University’s Health & Safety Policy and Equal Opportunities Policy.

This is not a complete list of all duties and responsibilities, the post-holder may be required to undertake other duties commensurate with the level and skills/qualifications of this role.

Person specification

Essential criteria

• Honours degree or equivalent
• Recent first degree graduate (last two years)

Experience

• Demonstrable experience of delivering complex information in a creative and engaging way
• Experience in a customer service role

Skills, knowledge and abilities

• Demonstrate a commitment to an excellent standard of customer service
• Evidence of excellent presentation skills
• Evidence of excellent interpersonal and communication skills
• Evidence of excellent IT skills, including use of social media and video conferencing platforms
• Evidence of good written and report writing skills
• Attention to detail
• Ability to work using your own initiative and as part of a team
• Ability to manage complex and conflicting demands
• Team player
• Innovative and creative thinker
• Flexible and adaptable in approach to work
• Consistent and reliable
• Up to date knowledge of current issues affecting progression to HE
• Up to date knowledge of HE student funding, recruitment and qualifications

Business requirements

• Enhanced DBS disclosure
• Willingness and flexibility to working hours. With prior notice, evening and weekend working will be required
• Willingness and flexibility to travel and work between University and external sites in a cost effective and timely manner
• Extensive local and some regional UK travel

Benefits

As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

How to apply

You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.