Applications for this job are now closed
You will be responsible for the timely and effective delivery and improvement of the student records systems, data and processes which underpin the student life-cycle from registration to graduation. Working as part of a team you will manage the University's Student Records on our record system (Tribal SITS Client & eVision), examining the data trends and taking a proactive approach to meet those projected needs.
You will also have the opportunity to liaise with a wide range of stakeholders, including students, academic colleagues, & departmental administrative staff, and provide advice and guidance on the University's Senate Regulations. The role will give you the opportunity to develop processes by working in partnership with those who carry out these processes and identify short, medium and long term changes that can benefit the service.
About you
Being educated to degree standard, or with equivalent vocational experience, you will also have gained knowledge of student lifecycle administration and the processes that underpin this. Having experience of managing records in a large scale database is essential and should be combined with knowledge of setting up and maintaining records along with developing reports both for auditing purposes and to be used by Senior Stakeholders . Customer service experience will be required along with experience of delivering projects as you must be able to improve systems, processes and the benefits of these to the customer.
You will be able to organise yourself and others, balancing the need for routine tasks and other projects; this will require you to possess excellent communication skills. Being able to understand and apply regulations and policies to decision making will be key as you will be interpreting data to identify trends to define short to long term objectives. It is important that the students' perspective is considered at all times and you will be able to work this into every aspect of the role, ensuring this focus is taken into problem solving and the customer experience.
Additional information
Informal enquiries are welcome and should be made to Stacy Hall at s.hall@le.ac.uk
Applications for job share will be considered.
We anticipate that interviews will be held on 18th October 2022.
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
