Graduate Analyst Fraud 2022

Reporting to the Fraud Analytics Manager. Enhancing fraud defences through data analysis to reduce the risk of loss to Vanquis and its customers. Deploying process changes to increase efficiency and improve the customer journey.

Key Responsibilities & Accountability

• Accountable (solely or with others) for regular reporting or process administration.
• Responsible for routine development and delivery of analytical work. Day-to-day actions are focused on administering defined procedures, analysis, and report preparation.
• Investigate data, find trends, forecast performance, and provide insightful recommendations.
• Produce robust summary statistics across several areas of the fraud department to provide sufficient oversight for management to make informed decisions.
• Identify opportunities for process efficiencies.
• Understanding customer impact of role.
• Review processes and customer journeys across the fraud area. Recommend ways that these can be automated, streamlined or enhanced to result in optimal outcomes for the bank and its customers.

Application of Knowledge, Problem Solving & Innovation

• Strong written and verbal communication skills.
• Use SQL or SAS to perform analysis into processes.
• Ensure clear documentation and commented code in place for all analysis, processes, and tools.
• Maintain logs/audit trails for all changes and decisions.
• Present clear and concise results using aggregated data highlighting key trends, opportunities/risks, and recommendations.
• Understand the systems where the data resides, the processes by which data is collated and stored and the methods available for data retrieval.
• Start to develop an understanding of the customer/business impact meaning behind the data, the business processes underlying the figures and any limitations of the data.
• Understand the impact of the regulation and legislation (relevant to their area) to analytical output.
• Use basic knowledge of all types of fraud, or intermediate knowledge of certain fraud types, to identify areas of focus.

Interaction

• Collaborate with other fraud analytics team members on various projects.
• Building relationships with key stakeholders and active participation in meetings.
• Develop understanding of all relevant business and market activities that impact the strategies and/or MI requirements of the business.

Impact

• Optimising processes across the fraud department so that we can work on the most important projects and investigations in the most efficient way.
• Involved in key company initiatives, ensuring that fraud risks are limited and making decisions to balance these against business needs to achieve the best outcome.
• Ensure that the fraud department is compliant with regulatory requirements through processes that are controlled and enhanced by the fraud analytics team.

Working conditions

09:00 to 17:30 Monday to Friday, but flexible to work additional hours or different hours if required.

Based in Chatham or remotely. If remote, must come into the Chatham office for at least once a week.

Knowledge and Experience Requirements

Essential

• Role usually filled by a recent university graduate or an individual with relevant experience in fraud or an analytical role.
• Competent in all standard MS Office applications.
• Strong analytical/numeracy skills.

Desirable

• Any experience of data analysis and coding (e.g. SQL, SAS) is advantageous.
• Any experience of working in the fraud industry or banking is advantageous.

Level of Education/Attainments

Essential

• Honours Degree (2:1 or better), or equivalent.
• Minimum of five GCSEs or equivalent at grade C or above, including English and Maths.