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We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our St. Albans practice. You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.
This a great opportunity for someone who is looking to progress into a student nurse role in the future. This is a full time role working 35-40 hours per week Monday to Friday and 1 in 3 weekends
If you share our passion for delivering outstanding pet healthcare, passionate and committed to the caring of animals, exceptional customer service and would like to join our team, then we would love to hear from you.
Attributes and Skills Required
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice giving a great customer service experience.
- You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available, previous experience in a veterinary industry would be advantageous.
- You will build strong relationships with our clients, their pets and be a pro-active team player supporting the veterinary team.
- You are calm, attentive and always focus on the clients’ needs, looking to go above and beyond to create an excellent client experience.
- You will bring enthusiasm and drive to your role. You are passionate and committed to the caring of animals and your service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet, ultimately you want to make a different to the pets in our care.
- Your personality is infectious and along with your fellow colleagues and create a welcoming and friendly atmosphere in the practice.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
