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    4. Graduate Systems Engineer
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    Company Description

    Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

    When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

    Join Visa: A Network Working for Everyone.

    Job Description

    Global Endpoint Operations manage the Endpoint Systems that connect the Visa’s Client globally to VisaNet for transaction processing, clearing and settlement. The team is responsible for all technical aspects of the endpoint lifecycle from project initialization, system installation and maintenance, operational support to system disconnection. The engineer is responsible for project management and implementation of endpoint projects, working with global clients, vendors, and Visa Internal team to expand access of Visa products and services globally.

    Essential Functions

    • Provide project management, technical advice and support to Visa’ Client institutions and processors to ensure customers expectation are exceeded.
    • Project Coordination and proper documentation and update of task
    • Create implementation scripts for vendor’s field engineers and support team for installation and activation
    • Perform installation of Linux system with the help of on-site vendor engineer remotely
    • Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly
    • Ability to manage customer satisfaction, commitment and expectations to high service levels and manage escalations adequately
    • Ensure that all deployment follow Visa security guidelines and report any non-compliance.
    • Communicate and work cordially in global team with teammate from different culture and in time zone.
    • Act as Change Coordinator.
    • Act as Inventory Record Coordinator to ensure accurate and timely update of inventory

    Qualifications

    • Are due to graduate in 2024, or recently graduated from, a Bachelor’s or Master’s Degree in Computer Science, Electronics/ Electrical Engineering or a related STEM/technical discipline and ready to start work in September 2024.
    • Ability to code (language agnostic)
    • Awareness of Network Operations 
    • Good common sense and analytical skillset.
    • Basic understanding of Linux Operating systems.
    • Good time management and detailed documentation of project progression and process enhancement
    • Excellent verbal/written communication, organisational skills, ability to prioritise a constantly changing workload. Interpersonal skills and ability to excel as part of a team.
    • MS Office suite proficiency.