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As the Fleet Corporate Services Undergraduate you will support the Corporate Services team providing analysis and business insight; reporting, quality analysis and operational improvement ideas and initiatives. You will have access to a huge range of stakeholders of varying levels, working alongside them, presenting to them and learning from them. Y
ou will be involved in all aspects of looking after our fleet corporate customers and then analysing the service we provide and offering improvement ideas highlighting how we can make that service better.
Role Description
This placement year will provide you with a huge opportunity to really get inside knowledge and understanding of how fleet businesses operate and run. You will gain insight into the beginning to end process and have knowledge of the Fleet journey.
This experience will prove invaluable for anyone excited about a career in the automotive industry, and your skills will be transferrable, as you will also have oversight of Marketing, Sales, Operations and Supply chains in the future. What you could be doing:
- You will be monitoring and reporting on Key Performance Indicators and Service Level Agreements
- You will support the collation of customer insight including complaints reporting and root cause analysis
- You will review performance data and prepare monthly reports drawing attention to key variances or other areas requiring attention
- You will assist in the development and delivery of training activity for new projects and process changes to ensure new ways of working are embedded
Who You Are
- You will be enrolled at a University which offers a 1 year industrial placement
- Have a proven record of academic success
- Excellent organisation skills with the ability to deal with a variety of tasks
- You have a keen eye for detail and accuracy
- You use your own initiative to answer questions and solve queries
- Able to research and pull information together to support projects and other initiatives
- You will be able to communicate clearly with the business both verbally and in writing
- MS Office proficiency, especially Excel, Word and PowerPoint
- You are able to analyse, interpret data and communicate your findings
What We Can Offer
- Salary of £20,000 per annum plus discretionary bonus and company pension scheme
- A wealth of experience for your future career
- A fun and sociable workplace to start your career - You’ll be joining a cohort of 48 undergraduates so you’ll have a large group of colleagues so that you can support each other throughout your placement year
- Participate in Life Skills workshops, designed specifically for our Undergraduates
- Access to a discounted loan car scheme
- Chance to make a difference in the local community with various volunteering opportunities
- Onsite Wellbeing Centre to support physical and mental health
- Hybrid blend of working at our office based in Milton Keynes and working from home
What to expect from the assessment process
Once you have hit the apply button, you will be asked to complete multiple-choice questions to supplement your application. We’ll be in touch shortly after receiving your application to advise if you have been successful to complete an online video interview for you to tell us more about yourself.
After completing your video interview, if successful, your final step in the journey will be for you to attend a virtual assessment centre, where there will be a Competency Based Interview, a Presentation and a Group Exercise. We will provide you with appropriate support and guidance prior to attending. You will also have the opportunity to meet some of our managers as well as our current Undergraduates. This process is designed to help both of us to work out if a placement here is the best next step for you.
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by offering a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems.
We are committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.
