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    As a credible member of the Quality Policy and Compliance team, you will:

    Provide a trusted, high quality service to customers, regulators and other external stakeholders, supporting the organisations vision to ‘earn the trust of our customers every day’.

    Ensure that sampling and analysis are carried out independently to meet the requirements of ISO/IEC 17025 and that the company’s statutory and regulatory responsibilities with regard to drinking water and wastewater are met and the regulatory risk to the business is managed effectively.

    Key responsibilities 

    • Prepare and extract water quality samples using a variety of extraction techniques.
    • Routine housekeeping, surface disinfection, equipment maintenance and waste disposal.
    • Calibrate basic laboratory equipment including, but not limited to, balances, pipettes and syringes.
    • Assist in ensuring that laboratory is ready and stock up for carrying out analysis.
    • Adhere to all relevant regulations, legislation and certifications
    • Understand and adhere to the Laboratory Quality System and the instructions there in.
    • Understand the importance of the role in effective monitoring of water quality for protection of public health.
    • Effectively monitor water quality for the purpose of protecting public health.
    • Work within the framework of the Quality Policy following strict guidelines covering technique, process and reporting including accurate record keeping, to ensure compliance with ISO IEC 17025 standards.
    • Follow health and safety procedures to maintain a safe working environment and comply with the Health and Safety at Work Act.
    • Provide logistical support to the laboratory, logging-in samples into the company LIMS system and ensuring sample bottles are stored in the correct location and under the correct conditions.
    • Assist in the disposal of water samples following completion of analysis, in line with agreed procedures.

    Who you’ll work with

    Internal

    • Laboratory Technicians and Senior Technicians
    • Analysts, Team Leaders and Department Heads
    • Samplers and couriers
    • Wider water quality, catchment and process science team
    • Operational managers

    External

    • Suppliers and Contractors
    • External customers

    About you

    Qualifications, Knowledge, Skills & Experience

    • Minimum qualification such as NVQ level 3 or A’ level in an appropriate scientific subject. (equivalent relevant experience may be considered as an alternative to formal qualifications)
    • Good computing skills
    • Good communication skills
    • Previous experience in working within a UKAS accredited laboratory
    • Awareness of COSHH and Health and Safety

    Benefits

    As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

    • Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
    • Option to buy additional annual leave up to 5 days per year
    • Enhanced employer pension contributions – Up to 11% employer contributions
    • Free Mortgage Brokering Services
    • Enhanced family friendly policies
    • Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
    • Gym and fitness discounts as well as high street shopping
    • Cycle to work scheme
    • Discount off all Welsh Water visitor attraction centres and gift shops
    • Car-leasing scheme and free on-site parking at all sites
    • Health CashBack scheme and access to an online GP service
    • An employee assistance programme for employees and their immediate family

    Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment

    Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

    Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.