Cookies — it's your choice

At Bright Network we use cookies and similar technologies to help deliver you the best possible experience. Some are necessary to help our website work properly and can't be switched off, and some are optional but support Bright Network in building and running the service that we provide to you.

Data we store

You can find out more in our privacy policy at any time by going to the link in our footer.

    1. Home
    2. Graduate Jobs
    3. Marketing, Media & PR
    4. CRM Marketing Executive Windsor 2024
    Lock Applications for this job are now closed
    Closing soon

    We are looking for a passionate and knowledgeable CRM Marketing Executive!

    What is ARC?

    • We embrace diversity
    • We develop our people
    • We care for our visitors
    • We think about our impact
    • We are proud of our sport

    Work Perks of being a CRM Marketing Executive with us

    • Annual passes to attend any of our 21 venues
    • Discounted food & ARC days out
    • Discounted hotel stays
    • Cycle to work scheme
    • Study assistant schemes
    • Holiday allowance increasing with length of service up to 28 days
    • Company life assurance scheme
    • Discretionary group annual bonus schemes to reward your hard work
    • Internal development programmes to help you progress
    • Support with study through our study assistance schemes

    And so much more…

    About the role

    We are looking to recruit a Group CRM Executive to work to support the coordination, production and delivery of group CRM activity alongside the Group CRM Manager.

    This exciting CRM Executive role is working across 16 racecourses, as well as 5 greyhound stadiums, 3 hotels and 3 golf courses; entertaining millions of visitors each year in our venues across the UK.

    Please Note- This role can be based from either – Milbank (Central London) or Royal Windsor, Lingfield Park, Brighton, Wolverhampton, Bath or Fontwell Park Racecourses.

    Typical tasks for the successful CRM Marketing Executive can include

    • Support the Group CRM Manager to execute the company’s CRM communication strategy.
    • Plan, build and deliver marketing campaign emails, including writing engaging, relevant and factually correct copy.
    • To manage and regularly update the individual racecourse email schedules.
    • Working closely with the central marketing team and regional sales hubs to ensure the database is segmented effectively for targeted marketing/sales activities.
    • To work alongside the central marketing team to drive acquisition of new customer data.
    • Segment customers and create distribution lists for direct mail campaigns.
    • Assist with the production and management of an A/B testing schedule for all campaigns.
    • Review campaign performance and report on key findings.
    • Analyze competitor activity

    The person we are looking for as a CRM Marketing Executive has

    • Educated to degree level or equivalent level of experience, marketing qualification preferred.
    • Previous experience working with a CRM system and email tools. Experience with Salesforce Marketing Cloud would be an advantage.
    • Desire to learn and to develop within CRM/Email Marketing.
    • High attention to detail.
    • Prioritization and organisational skills, working to deadlines.
    • A positive self-starter with a can-do attitude.
    • Creative and willing to test, analyze and refine new ideas.
    • Knowledge and understanding of the horse racing industry and ticket or hospitality-based business is preferred.

    We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.