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Are you passionate about data analytics and sales strategy? Do you thrive in a fast-paced, innovative environment? WorkNest is looking for a Sales and Business Intelligence Analyst to help drive our sales performance and business strategy through insightful data analysis!
This is a really exciting time to be joining WorkNest and this role is pivotal to achieving the next step in our growth journey.
Why your role matters
Working with the Sales and broader Commercial leadership teams, you will be responsible for understanding and delivering the opportunity creation, sales, and client reporting and insight requirements.
The Sales & BI Analyst will work collaboratively with key stakeholders across the business to interpret requirements and produce reporting and recommendations in a timely and consistent manner. This will support the businesses’ ability to be operationally and strategically effective and inform decision making processes that mitigate risk and leverage maximum opportunity, throughout the opportunity and appointment creation, sales process and client relationship journey.
As part of the CRM team, you will collaborate with the Salesforce development team to enhance the core sales operating model within Salesforce. This role also involves ensuring proper data process governance and maintaining high-quality data standards.
What you’ll be doing
As Sales & BI Analyst, you will work closely with the Marketing team to analyse the effectiveness of marketing channels, aiming to improve cost-to-acquire metrics and secure investment for high-return activities and channels. Your responsibilities will include managing end-to-end data processing from telemarketing to retention and generating sales forecasts based on pipeline data in collaboration with Sales and Marketing leadership. You will lead tech-driven projects such as AI insights, machine learning forecasting models, and sales-focused microsites to support decision-making. Your expertise in reporting will enable you to continuously improve reporting processes and Management Information facilities, automating wherever possible. The actionable insights you provide to stakeholders will support integration projects for acquisitions and departments to ensure marketable data is captured, normalised, and reported/segmented effectively.
You will deliver sector and segment insights to identify trends and data points that support effective business development strategies. Additionally, you will create Business Intelligence to support performance management and drive behaviours conducive to business growth. Drawing on your experience as an Analyst or in a Business Intelligence role with CRM systems and databases, you will work closely with the Head of CRM to ensure data quality and governance within CRM and other sales/client management systems. You will support governance around deal quality and best practices from a systems perspective and collaborate with the Salesforce team to drive continuous improvement.
Where you’ll be working
This is a hybrid role (a minimum of two days per week in our Chester office, with the rest of the week remote).
What’s in it for you?
Up to £45,000, plus an attractive company benefits package, including:
- Health Cash plan
- Life Assurance
- Up to £15 per month fitness subsidence
- Hybrid working arrangements
- Auto Enrolment Pension contributions after 3 months service
- Birthday Day off
- VITO Days – up to 2 days per holiday year paid volunteering
- Free Will writing service
- EAP & Wellbeing services
Who we are
WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR and health and safety support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista.
Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice, and service.
We have a national presence with main offices in Chester and Glasgow, where our 400-strong team – strive to be the organisation of excellence that employers turn to for nurture and protection.
So what’s next?
Does this sound like you? Are you up for the challenge?
If you think this role is a good fit for you, please use the purple ‘apply now’ button to begin your application. You’ll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post.
WorkNest is committed to creating a culture of Inclusion and ensuring that everyone – job applicants, clients, colleagues, and anyone else we deal with – is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make to ensure, a genuine equality of opportunity.
