Business Analyst

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Our culture & values

We'd describe our culture as human, friendly, engaging, supportive, agile and super collaborative.

At Xero, our five values underpin everything we do: from the way we work, to how we delight and deliver to our customers.

Our values are: #Human #Ownership #Team #Challenge and #Beautiful. They create our special culture and the ‘Xero way’ that we want to foster and maintain as we scale and grow at speed. They're integral to our brand and resonate outside Xero through our ecosystem and ultimately our customers.

Whilst our product teams are spread across the UK and work remotely, we truly make up for this with the social interaction and 'team' environment that we create.

How you’ll make an impact

As Business Analyst, you’ll work closely with Product Managers/Owners, Senior Product Managers and development teams to ensure customer and commercial goals for the product are effectively translated into stories, epics and tasks for the development team, and that the development team has all of the information it needs day to day to deliver.

The UK Tax  team helps our small business, bookkeeper, and accountant customers meet their tax and compliance  needs, saving them time, and providing them peace of mind.

This contributes to Xero achieving its goals by creating great product market fit, which in turn helps win and keep customers in new and existing markets. The team plays a large part in Xero’s ambitions to grow globally, supporting key initiatives such as Making Tax Digital to ensure that our products are not only compliant but that we create beautiful products and workflows to support our customers through legislative changes.

About you

In order to be successful in this role, you will have a passion for helping to deliver amazing products for our customers. You will have experience as a Business Analyst working in a cross functional product team.

You will have the proven ability to provide additional BA support at a development team level e.g. documenting stories, epics and tasks, including acceptance criteria; grooming and prioritising the program level backlog; providing day to day support for development teams in relation to customer and commercial context.

What you'll be doing

• Analysing and scoping specific opportunities
• Engaging with stakeholders to fill gaps in understanding of stories, epics and tasks
• Documenting stories, epics and tasks, including acceptance criteria
• Grooming and prioritising the backlog
• Providing day to day support for the development team in relation to questions of intent and scope, and raising blockers with the Product Manager/Owner/Senior Business Analyst as required
• Engaging with Xero customers to understand their needs and pain points
• Liaising with other external stakeholders, such as HMRC

Benefits

• ­Top-spec Macbook Pro or HP Z-book
• Highly Competitive Salary
• Employee Share Plan (Own a part of Xero)
• 23 days holiday plus bank holidays (plus an extra 3 days over the Xmas period!)
• Wellbeing Leave (for sickness, emergencies and taking a mental wellbeing break)
• Company Pension Scheme (matched contributions up to 4.5%)
• A range of Wellbeing initiatives
• Remote & Flexible Working
• And lots more!

Why Xero?

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package with benefits that support a range of lifestyle choices and requirements  and the opportunity to participate in Xero’s success through our Long Term Incentive scheme. Xero has rapidly expanding offices in London, Milton Keynes and Manchester and our work environment encourages continuous improvement and career development.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a Stonewall Diversity Champion, and Disability Confident committed. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.