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We have an exciting opportunity for a Technical Administrator to join the Developer Services Team. You will provide customers, internal and external, with a high level of initial application technical advice in relation to sewerage matters concerning their development. Could this be you?
What we do
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.
Where you fit in
In this role you will provide customers, internal and external, with a high level of initial application technical advice in relation to sewerage matters concerning their new development enquiry. You will process all incoming applications and correspondence received within our service level agreements ensuring that sewerage colleagues have all the information required to allow a technical assessment to be provided within timescales.
You will provide customers (domestic and developer) with initial technical guidance, advice, and support in relation to Building Control and proposed works in, on or around the existing sewerage network ensuring the integrity of Yorkshire Water Assets.
You will ensure any developments maintain the integrity of Yorkshire Water assets and are fully compliant with appropriate guidelines and regulations including Water Industry Act, Water UK and Drainage & Waste Disposal : Approved Document H
What skills and qualifications are we looking for
- The successful candidate will have a background in administration of technical functions, preferably sewerage and / or the water industry
- You will have an appreciation of the technical knowledge required in relation to the design and operation of sewerage networks
- Effective written and verbal communication skills with different audiences
- Previous experience of providing excellent customer service
- Effective time management
- Attention to detail and diligence
- Ability to identify improvement opportunities and adapt to continuous change
- Full UK driving licence, with no more than 6 points
- Good IT skills, able to use a range of Microsoft Office applications
Although we operate 24 hours a day, 365 days a year, it’s really important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!
Do we sound like your cup of tea
If you’re an experienced technical administrator and want to help us deliver exceptional service for our customers whilst protecting the environment, apply today to find out what a career with Yorkshire Water can offer for you.
Please apply online and submit an up to date CV and covering letter outlining your suitability for the role.
What we offer
Let us tell you about some of the key aspects of the Technical Administrator role.
We offer a salary from £27,520 - £34,031 per annum dependant on experience.
- Annual performance related bonus
- Attractive pension scheme (up to 12% company contribution)
- Life assurance cover of 4 times pensionable salary
- 25 days annual leave plus bank holidays – plus an extra wellness day!
- A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
- Retail savings scheme
- Online GP service, cycle to work scheme, gym membership discounts and many more!
