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Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.
Job Description
Due to the expansion of the Support Team we have an exciting new opportunity to join us as a Junior Service Delivery Manager within Airbus Cyber Security in Newport, South Wales and involves working within the UK Defence industry, requiring the applicant to be able to be security cleared to a UK DV level. (Minimum requirement SC)
The role of Junior Service Delivery Manager will encompass a wide range of tasks including but not limited to, data analytics and report writing, collating data to create reports/metrics/produce graphical data, SLA measurement and assisting with the co-ordination of regular tasks required to adhere to customer contracts
Reporting directly to the Service Delivery Manager your primary role will be to produce reports and be able to interpret raw data, working across multiple departments in order to co-ordinate processes and manage SLAs.
You will need to demonstrate good interpersonal and communication skills as you will have to work with a range of internal and external stakeholders across multiple projects with changing priorities. Good time Management, planning and organisational skills are also key to be a success in this role.
The Junior Service Delivery Manager role would suit an individual who is able to adapt to a fast paced environment while maintaining high standards to Support our customers.
You will play an active role in Continual Service Improvement and constantly evaluate processes and practices and assisting with scheduling and managing progress of tasks.
Experience
- Entry Level Experience in Service or Support Delivery Management.
- Degree educated in Business Administration, Project Management, Business Management or ITIL qualified
In return we can offer a competitive remuneration package; an ever growing list of company benefits including enhanced pay for maternity, adoption and shared parental leave and strong career development options across our transnational, market leading company.
Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Please let us know if you need us to make any reasonable adjustments for the selection process – you can share this with the Recruitment Business Partner who gets in touch if you are invited to interview. Examples of this may include (but is not exclusive to) accessible facilities; auxiliary aids; room layout etc. Any information disclosed will be treated in the strictest confidence.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
