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    1. Home
    2. Experienced Hire Roles
    3. Sales, Recruitment & Commercial
    4. Client Engagement Manager
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    The Client Engagement Manager will play a significant role in influencing the sales pipeline. You will work closely with the Marketing and Business Development teams to generate new business opportunities via inbound and outbound activities. 

    Your main area of focus will be outbound engagements, using multiple channels to target appropriate executives, senior managers and decision makers within prospect accounts.  The goal will be to build a complete picture of our target clients and support a high-quality pipeline of qualified leads and new business opportunities. 

    Responsibilities 

    • Integrate personal sales efforts with supporting the activation of marketing campaigns with activity such as social media, email, and phone.
    • Working your own defined list of prospect accounts to generate engagement with the aim of booking meetings for Business Development team by:
    • Research and planning target accounts alongside the BD Team
    • Identify contacts to ensure outreach to correct decision makers
    • Connect on the phone, via email, LinkedIn and other social media channels.
    • Attending and playing a key role in events, occasionally alone and also across EMEA region
    • Deploy established sales methodologies to push beyond gatekeepers, reaching and providing information to the right people at the right time in the right way
    • Maintain regular contact and build relationship with prospects by sharing content, inviting to events, having regular catch-up calls and interaction on LinkedIn (nurturing leads)
    • Create innovative ways to drive lead generation and get to target people quicker
    • Develop and maintain accurate activity reporting and effectively maintaining a CRM (Salesforce) with detailed and accurate notes of all sales-related activities
    • Management of all inbound sales inquiries to qualify, distribute to Business Development team and provide feedback to Marketing.
    • Maintain appropriate knowledge of competition and marketplace activity, reporting back any trends or developments
    • Maintaining an active presence on Linkedin to share company wide posts / activities / white papers / podcasts

    Qualifications

    We are looking for a committed and driven individual who has a proven track record of delivering in a similar role ideally with workforce management industry experience. Experience selling to HR and/or Procurement departments would be highly advantageous but not essential. An understanding of recruitment / MSP / RPO again would be advantageous but not essential and full training will be given.

    As Client Engagement Manager you will be detail-oriented and self-disciplined with strong time management and organisational skills. Being a confident and natural communicator with excellent telephone manners, good writing skills and strong influencing skills is essential for the role as you interact with people across all levels of an organisation to foster strong relationships. 

    You will be able to clearly articulate value proposition keeping the customer at the forefront of your activities. 

    Working knowledge of Microsoft Office suite (Outlook, Excel, PowerPoint and Word) is required and a general knowledge of marketing automation and CRM systems such as HubSpot and Salesforce would be an advantage.

    Additional Information

    At AGS we operate a hybrid working policy – we recognise individuals want the flexibility of working from home but with the option to be in an office when needed. Our UK AGS office locations are Bracknell, London and Birmingham with client site locations across the UK. If you’re lucky enough to be within a commutable distance of one of our AGS collaborative offices (1 hour), this will be your allocated work home but you’ll still have the piece of mind to flex your working week accordingly with 3 days per week in the office and 2 days from home. On occasion some of our job adverts will state an in-office/on-site need but rest assured you’ll be with a wonderful team to work, develop and grow.

    As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

    See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

    I'm interested