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Digital Product Manager Graduate (CDO) London 2024

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You’re not just looking for a career, you’re looking to make a difference.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.

From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitch in with ideas, make things happen. You won’t be alone: we’ll be there with help and support, learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating.

This is your chance to make a real difference to the world. Grab it.

About this role

We understand that design is at the heart of exceptional digital product experiences. Our Product & Design team is dedicated to creating products that our people here in BT use and love every day.

As a Product Design Graduate, you'll be a key part of our mission to shape BT’s future through user-centric design and innovation. Our aim is to foster top-tier Product Design talent, and we're committed to giving you the knowledge, experience, and mentorship needed to become a world-class Product Designer.

In this role, you'll be instrumental embracing the principles of user-centric design to enhance existing product experiences and create new ones that captivate our users. Additionally, you'll take part in innovation initiatives, exploring what customers and colleagues want, how to improve existing product experiences, keeping an eye on industry competitors, and envisioning the future of product design. Your daily mission will involve answering these questions and providing innovative solutions.

We'll provide you with the opportunity to gain invaluable experience and insights that will equip you to excel as a Product Design professional. You'll collaborate with multi-disciplinary teams, participate in design practices, and create digital products that inspire and delight our users. We're committed to your growth, offering on-the-job training and the guidance of experienced Product Design professionals to support your learning journey.

Our work environment encourages a flair for design, curiosity, passion, and accountability. If you possess these qualities, we'll provide you with the tools, resources, and a supportive setting to help you thrive.

This graduate programme is available in the Digital part of our business.

Entry requirements

A 2:2 bachelor's degree in the following or similar field would be required:

  • Bachelor of Fine Arts (BFA) in Interaction Design, Graphic Design, Web Design or Multimedia Design, and Product Design.
  • Bachelor of Arts (BA) in Industrial Design, User Experience (UX) Design, Digital Media, or Digital Arts.
  • Bachelor of Science (BSc) in Computer Science or Software Engineering, Human-Computer Interaction (HCI), and Cognitive Science.

In addition, it would be advantageous to have a strong design portfolio that demonstrates design skills and showcases work. Skills such as creativity, problem-solving, communication, collaboration, and attention to detail are highly valued.

Starting salary


This is a 24-month Graduate position, followed by a permanent position in this Business Unit at the end of the programme.

About BT

BT Group is the global powerhouse behind EE, BT, Plusnet, and Openreach.

We value diversity and celebrate difference. We’ll encourage you to be yourself, whatever your background. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

Whichever brand you’re working for, we’re all playing for the same team. And we all enjoy the rewards of being part of something bigger: the opportunities to explore new experiences, pursue different dreams, climb challenging career ladders, and try out different ways of working.

We’re always looking ahead. We don’t just sell broadband, and networks, and security, and thousands of clever things you’ve never heard of; in our Martlesham labs, we’re inventing the technologies of the future.

Four brands. One team, 100,000 strong. Together, we’re connecting the world. Come and play your part in building the BT Group of the future, one that will be net zero by 2030.

DEADLINE 22nd November 2023