Graduate Service Delivery Analyst 2021
Our industry-leading developing and engineering community are at the top of their game. Responsible for some of the world’s most imaginative websites, applications and technical advancements, they refuse to be constrained by the limits of today’s technology – instead developing for tomorrow’s needs. From the most senior field experts to those just starting out in their careers, this is a team that works together with the client and Capgemini technical teams to bring innovation to HMRC’s world leading services.
The Focus of Your Role
You will take responsibility for one or more services for the HMRC client, establishing and delivering their applications and ensuring they are working as expected. Bringing the relevant teams together, you will work quickly to resolve issues, identifying areas that could be improved and thinking innovatively about how we can continue to delight our clients with even better services and products.
What you’ll do
- You’ll act as the interface between the HMRC client and technical teams
- You’ll ensure the distinct components for the client are being delivered on-time and to the highest standards.
- You’ll ensure by working with the relevant technical teams that client applications are high-quality and cost-effective, gathering feedback and using this to improve the future deliverables of our products and projects.
What you’ll bring
- A bachelor’s degree.
- Good commercial understanding, with solid financial and business acumen.
- The resilience to work in a challenging and fast-paced environment.
Note: You will have lived in the UK for the last five years with no more than 6 months out of the country (in order to meet security clearance requirements). You should be flexible in your approach to work and willing to travel to clients.
What we’ll offer you
An industry-leading career. Access to innovative projects – and entrepreneurial colleagues. A team atmosphere where horizon-expanding challenges are matched with limitless professional opportunities. At Capgemini, we don’t just have a passion for the potential within technology, we live and breathe it. It’s a passion that our people share too. So if you want to work in an organisation that celebrates ambition and creativity, and rewards hard work with a flexible benefits package that can be tailored to your life-stage, then you’ll be a natural fit here.
Why we’re different
At Capgemini, we know that one solution doesn’t fit all. We appreciate that outstanding technical solutions become all the more outstanding when ingenuity is applied to a thought-process. And we know that the secret to any successful organisation lies not just in the quality of work that it is producing, but in the people who are behind this work. It is precisely this that makes Capgemini such a force to be reckoned with. Committed to applying ground-breaking technical approaches to organisations across a myriad of industries around the globe, we help our clients become more agile, competitive and successful.
Working collaboratively, our multidisciplinary people work in partnership with one another to help their clients achieve their goals. And with over 200,000 people and nearly 130 nationalities under our wing, plus an inclusive and diverse community where everyone is welcome, we nurture a team ethos that ensures we are truly representative of the colourful clients that we support.
This inclusive spirit extends to ensuring every member of our organisation is finding the ideal work/life balance. Whether that means part-time work, flexible hours or a condensed week, we will find the right working approach if you are the right person for the job. Empowering our people to discover what they are truly capable of; at Capgemini we will give you all the support you need to shape the future and bring your ideas to life.
Some of our roles may require security clearance. To meet security clearance requirements, you will need to have lived in the UK for the past five years. If you have spent more than six months outside the UK in that period, we will unfortunately not be able to consider you for the role.
At Capgemini, academics form part of our overall hiring decision but we don’t screen out purely on the basis of academic performance. We will assess your suitability for a role using a number of tools including strengths and critical reasoning assessments, video assessment and assessment centres.