Apprentice Community Relations Officer 2022

We have a great opportunity for a Apprentice Community Relations Officer - for start in 2022

The Apprentice Community Relations officer will support the project team with all matters relating to the customers, communities and stakeholders that are affected by the delivery of our major projects.

About the project

The Regional Delivery Partnership is a framework contract with Highways England for the development, design and construction of capital road projects that form part of the Regional Investment Programme during Road Period 1 (2015 to 2020) and Road Period 2 (2020 to 2025). The Costain Jacobs Partnership were awarded two lots; Lot 7 (East Region) & Lot 8 (North Region). This vacancy relates to Lot 8 for the delivery of 3 schemes along the A1 corridor in Newcastle and Northumberland, with combined scheme budgets in excess of £550M. 

A1Scotswood to North Brunton – Construction March 2020 – late 2022

A1 Birtley to Coal House – Construction March 2021 – late 2023 

A1 in Northumberland – Construction March 2021 – late 2024

The current early works are being undertaken in Stockton and Leeds (with our designers Jacobs) but will move to the north east prior to construction. It is essential that applicants are willing to travel to and work in the north east.

Key Responsibilities

• A point of contact for enquiries and complaints coming into the project
• Support the team in maintain relationships with stakeholders and customers, including personal visits and land access consents
• Attend public meetings, exhibitions, and events
• Assist with production of content for internal and external communications, reports and presentations, including social media
• Support with the Considerate Constructors Scheme
• Support STEM (Science Technology Engineering Maths) events and activities
• Support charity/Corporate Social Responsibility initiatives
• Support with the production and submission of performance reporting metrics
• Support the wider Community Relations and Customer teams across the framework

What does joining an apprenticeship with Costain offer?

There are a wide range of apprenticeships available, both in levels of qualification and length of study
At Costain we have a variety of apprenticeships on offer, working on projects around the UK, in sectors including nuclear, highways, rail. Water, airports, and tunnels, and with a number of partners and joint ventures.

The level and training provider for your apprenticeship will depend on the skills you present at interview. The Early Careers team will register you with a suitable training provider who can support the delivery of your qualification. Being an apprentice means you will work both on-the-job with your project at site, and off-the-job with the provider.

When taking on one of the many apprenticeships on offer by Costain, you will be supported by your project line manager and team, the Costain Early Careers Team, and the training provider of your academic qualification. The training provider may be a college, a university or even an independent training provider.

You will be supported throughout your apprenticeship by your local team and line manager, and you will be given time to carry out your studies with the provider etc. Your on-the-job training will be in line with the work available on site but will afford the opportunity to ensure that you are given on site experience required to meet the technical and competency levels to achieve your apprenticeship goals

About you

• A passionate individual looking to undertake an apprenticeship with an award-winning employer
• An organised individual that can work well to deadlines
• Someone who is creative, with a keen interest in the latest technology
• Someone that enjoys challenges and problem solving in their day-to-day work
• Communicating clearly, both written and verbally
• Problem solving
• Getting it right the first time, with good attention to detail
• Works well within a team, but equally on your own
• Building and maintaining positive working relationships
• Using a computer and Microsoft software
• Numerate

*Please note that if you are invited to interview, we will require you to produce your passport and/or right to work documentation.

As some of our project sites are based in remote locations, it is worth noting that you will be required to have the ability to travel to site

About Costain

Costain helps to improve people’s lives with integrated, leading edge, smart infrastructure solutions across the UK’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.

Your application

Should you require any adjustments to support you in your application, please do not hesitate to contact us: earlycareers@costain.com

We welcome all applicants regardless of age, race, faith, sexual orientation, gender identity, gender expression, socioeconomic background and physical or neurological disabilities.

We welcome you to ask about the flexibility you need for dynamic working. Such as, working part-time, remote working, or compressed hours. In return, we will explore what is possible.

Right to Work & Security Checks

Understandably given the nature of our business, everyone who is employed at Costain must undergo thorough referencing checks. We will need different information depending on the job we have offered you. For all roles, we'll carry out a criminal record check and we’ll ask to see evidence that you have the legal right to work in the UK.

For some of our roles, you may be required to obtain and maintain security clearance of at least Security Check level (or SC clearance). To satisfy the requirements, you will need to have been a legal UK resident for a minimum of 5 years and have successfully complete all stages of the vetting process.

Closing date

Please note that Costain reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend at you apply as soon as possible rather than wait until the published closing date.

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to For more details please go to the Disability Confident website:
https://www.gov.uk/government/collections/disability-confident-campaign