Junior Delivery Operations, IMG Arena

This role requires a passionate, adaptable Delivery Operations Analyst who builds great working relationships with different stakeholders whilst supporting teams to get projects and programmes over the line. 

Whilst not a technical role, the candidate will be expected to be comfortable working liaising with Product and Development teams as well as across the Portfolio Delivery function.

This role is key to enabling our project delivery and will work in partnership with the Delivery Operations team to:

Key Accountabilities:

• Build and maintain the enterprise roadmap with input from Project Leaders
• Identify and report delays to the critical path
• Support implementation of delivery mechanisms, planning standards and guidelines
• Coordinate project reporting driving quality and completeness with delivery teams
• Aggregate and summarise reporting on projects within the portfolio to support governance meetings including elements of RAID management
• Support with the preparation and facilitation of cross organisational workshops (such as quarterly planning)
• Operate (and support ongoing improvements of) processes and controls that ensure delivery of projects on time, budget and quality, whilst delivering innovation in our products
• Increase automation and simplification of operational processes using technology such as webtools/apps excel etc
• Learn and understand new technologies and concepts quickly
• Execute process review and improvement work outside of the Delivery function
• Handle competing priorities in a fast-changing environment
• Build and maintain a good relationship with key client staff and partners to ensure aligned and successful outcomes
• Maintain strong working relationships with internal sales, business operations, technology teams and other parts of the IMG Arena organisation. 
• Support peers and team members across the Delivery function as required by the demands of the business - this may include performing some Delivery Lead tasks.

Required Qualifications:

• You are able to build relationships and can communicate with key stakeholders at all levels of an organisation
• You can sort through large volumes of data and draw out the most important points for a programme of work
• You are willing to assist others where and when needed to progress urgent tasks and deliverables
• You see the big picture and anticipate the gaps and questions to be asked providing proactive approaches to close them
• You take ownership and consistently deliver against what is agreed
• Experience in the media, sports or gaming industries
• Excellent listening and presentation skills
• You are a highly analytical, self-motivated multi-tasker with strong attention to detail
• You have excellent verbal and written skills, able to translate results into a clear presentation of status and opportunity
• You have strong process management skills, with the ability to contribute to building new processes and systems
• English speaker to business level
• Languages other than English to business fluent level
• Change management qualifications
• Agile delivery methodology certification such as SCRUM practitioner
• Project / programme delivery certification
• A passion for sports and sports tech

Working Conditions:

• This is a permanent position.
• The location is Chiswick Park, London
• Working hours are 9:00 – 17:00, Monday to Friday 
• May be required to attend (and travel to) locations, including other IMG buildings and meetings
• Unsocial hours, dictated as and when by the demands of the business schedule
• Adapting to use of new systems and technology where appropriate  

Equal Opportunities Statement

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Business Overview

IMG Arena is the sports data and betting distribution unit of the global power-house IMG, the world-leader in sports, events, media and fashion, operating in 30+ countries. We specialize in bringing sport and the sports betting industry closer together via our federation services and world-class sports content.

Launched in 2012, IMG Arena leveraged our rights expertise to pioneer the mainstream introduction of official data rights. We paved the way for a new revenue stream for our Rightsholder clients, whilst at the same time delivering greater value to the sports betting industry. We have gone on to expand our sports betting product suite with the addition of Event Centres and Official Virtual Sports.

Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.